Contact Us
Speak directly with the producer
Behind Luga.bg stands a family-run factory in Pomorie. When you call or write to us, you'll hear back from someone on the team who knows every product inside out — we'll help with your order, delivery, or choosing the right lye and mud.
Monday – Friday, 9:00 – 17:00
Write to us
How can we help?
Fill in the form and we'll reply to the email address you provide. If you're asking about an order, please include its number — that way we'll find it straight away.
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Before you write
The answer may already be here
The questions we get asked most are about shipping, discounts and payment. We've gathered it all in one place — with up-to-date prices and delivery times.
- DeliveryEcont, Speedy and BOX NOW — prices, delivery times and when shipping is free.
- DiscountsDiscounts for larger orders — applied automatically in the cart.
- Cash on deliveryCash on delivery: how it works and which deliveries it applies to.
- Order trackingWhere your parcel is — with your order number and phone or email.
- Help and questionsAnswers to the most frequently asked questions about orders, payment and returns.
- NewsNew products, special offers and the latest from Luga.bg.
On site
In Pomorie? Buy our products in person
Our products are available in most pharmacies in town and in the little shops around the mud baths — and across the country you'll find them in pharmacies, health food shops and spa centres.
- Pharmacies in Pomorie
- The small shops around the mud baths
- Pharmacies, health food shops and spa centres across the country
Manufacturer
Who's behind Luga.bg
Luga.bg is the online shop of AZIMUTH 6000 Ltd — a manufacturer of natural cosmetics with Black Sea lye and Pomorie liman mud. You order directly from the factory, with no middlemen.
- Company
- AZIMUTH 6000 EOOD
- UIC
- 202480849
- VAT number
- BG202480849
- Registered office
- Pomorie
What we do
- Therapeutic and restorative cosmetics with Black Sea lye and mud
- Aesthetic (white) cosmetics
- Disinfectant products
- Import of machinery for the production, dosing, packaging and labelling of cosmetics and household chemicals
Do you own a shop, pharmacy or spa centre?
We work with retailers and spa centres — wholesale prices and special terms in the Trade Zone.
