{"id":102670,"date":"2018-08-22T22:54:54","date_gmt":"2018-08-22T19:54:54","guid":{"rendered":"https:\/\/www.luga.bg\/%d1%83%d1%81%d0%bb%d0%be%d0%b2%d0%b8%d1%8f-%d0%b7%d0%b0-%d0%bf%d0%be%d0%bb%d0%b7%d0%b2%d0%b0%d0%bd%d0%b5\/"},"modified":"2026-10-02T00:46:00","modified_gmt":"2026-10-01T21:46:00","slug":"podmienky-pouzivania","status":"publish","type":"page","link":"https:\/\/www.luga.bg\/sk\/podmienky-pouzivania\/","title":{"rendered":"Podmienky pou\u017e\u00edvania"},"content":{"rendered":"<h1>PODMIENKY POU\u017d\u00cdVANIA<\/h1>\n<p>Tieto podmienky pou\u017e\u00edvania ur\u010duj\u00fa pravidl\u00e1 predaja a dodania produktov objednan\u00fdch online na Luga.bg, ako aj podmienky pou\u017e\u00edvania str\u00e1nky.<\/p>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abf6db8350418047106197' value=6abf6db8350418047106197><input type='hidden' id='bg-show-more-text-6abf6db8350418047106197' value='1. \u00dadaje o predajcovi'><input type='hidden' id='bg-show-less-text-6abf6db8350418047106197' value='1. \u00dadaje o predajcovi'><input type='hidden' id='bg-icon-bg-color-6abf6db8350418047106197' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abf6db8350418047106197' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>1. \u00dadaje o predajcovi<\/a><\/span><span id='bg-showmore-pro-hidden-6abf6db8350418047106197' class='bg-showmore-open ' ><\/p>\n<ul>\n<li>Spolo\u010dnos\u0165: AZIMUTH 6000 s.r.o.<\/li>\n<li>I\u010cO: 202480849<\/li>\n<li>I\u010c DPH: BG202480849<\/li>\n<li>Adresa s\u00eddla: Pomorie, ul. Ivan Vazov 18<\/li>\n<li>Kore\u0161ponden\u010dn\u00e1 adresa: Pomorie, ul. Solna 5, tov\u00e1re\u0148 AZIMUTH<\/li>\n<li>Da\u0148ov\u00e1 skupina: B<\/li>\n<li>Luga.bg <a href=\"https:\/\/www.luga.bg\/sk\/\">https:\/\/www.luga.bg<\/a><\/li>\n<li>Tel. (objedn\u00e1vky): +359 893 445 005 (vivacom)<\/li>\n<li>Tel. (konate\u013e): +359 887 470 548 (vivacom)<\/li>\n<li>E-mail: <a href=\"mailto:sales@luga.bg\">sales@luga.bg<\/a><\/li>\n<li>Facebook: <a href=\"https:\/\/www.facebook.com\/BlackSealye\" target=\"_blank\" rel=\"noopener\">https:\/\/www.facebook.com\/BlackSealye<\/a><\/li>\n<\/ul>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abf6db8350c88048654797' value=6abf6db8350c88048654797><input type='hidden' id='bg-show-more-text-6abf6db8350c88048654797' value='2. Cena produktov'><input type='hidden' id='bg-show-less-text-6abf6db8350c88048654797' value='2. Cena produktov'><input type='hidden' id='bg-icon-bg-color-6abf6db8350c88048654797' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abf6db8350c88048654797' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>2. Cena produktov<\/a><\/span><span id='bg-showmore-pro-hidden-6abf6db8350c88048654797' class='bg-showmore-open ' >Cena ka\u017ed\u00e9ho produktu je uveden\u00e1 na str\u00e1nke produktu a v ko\u0161\u00edku pri vytv\u00e1ran\u00ed objedn\u00e1vky.<\/p>\n<ul>\n<li>Cena produktov je vr\u00e1tane DPH.<\/li>\n<li>Cena produktov nezah\u0155\u0148a n\u00e1klady na dopravu.<\/li>\n<li>Cena dopravy sa vypo\u010d\u00edta na str\u00e1nke dokon\u010denia objedn\u00e1vky. Pozrite si \u201e4. Podmienky dodania\u201c<\/li>\n<li>Za platbu sa ne\u00fa\u010dtuj\u00fa \u017eiadne dodato\u010dn\u00e9 poplatky. Pozrite si \u201e6. Platba\u201c.<\/li>\n<li>Plat\u00edte cenu produktu platn\u00fa v momente objedn\u00e1vky.<\/li>\n<li>V s\u00favislosti so vstupom Bulharska do euroz\u00f3ny sa od 01.01.2026 st\u00e1va hlavnou menou na str\u00e1nke euro, pri\u010dom v\u0161etky ceny s\u00fa automaticky prepo\u010d\u00edtan\u00e9 pod\u013ea stanoven\u00e9ho fixn\u00e9ho kurzu.<\/li>\n<li>Po\u010das obdobia du\u00e1lneho zobrazovania s\u00fa ceny uveden\u00e9 v eur\u00e1ch aj v levoch, v s\u00falade so z\u00e1konn\u00fdmi po\u017eiadavkami. Po uplynut\u00ed obdobia du\u00e1lneho zobrazovania bud\u00fa ceny uv\u00e1dzan\u00e9 iba v eur\u00e1ch.<\/li>\n<\/ul>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abf6db8351299035259166' value=6abf6db8351299035259166><input type='hidden' id='bg-show-more-text-6abf6db8351299035259166' value='3. Z\u013eavy'><input type='hidden' id='bg-show-less-text-6abf6db8351299035259166' value='3. Z\u013eavy'><input type='hidden' id='bg-icon-bg-color-6abf6db8351299035259166' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abf6db8351299035259166' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>3. Z\u013eavy<\/a><\/span><span id='bg-showmore-pro-hidden-6abf6db8351299035259166' class='bg-showmore-open ' >Luga.bg v\u00e1m d\u00e1va mo\u017enos\u0165 z\u00edska\u0165 nasleduj\u00face dodato\u010dn\u00e9 z\u013eavy, <span>ak si objedn\u00e1vku zad\u00e1te sami cez str\u00e1nku*<\/span>:<\/p>\n<ul>\n<li>Z\u013eava 5 % z kone\u010dnej ceny produktov v pr\u00edpade, \u017ee va\u0161a objedn\u00e1vka je zadan\u00e1 cez str\u00e1nku a presahuje 50 eur (bez zapo\u010d\u00edtania n\u00e1kladov na dopravu a pr\u00edpadn\u00fdch dodato\u010dn\u00fdch poplatkov).<\/li>\n<li>Z\u013eava 10 % z kone\u010dnej ceny produktov v pr\u00edpade, \u017ee va\u0161a objedn\u00e1vka je zadan\u00e1 cez str\u00e1nku a presahuje 75 eur (bez zapo\u010d\u00edtania n\u00e1kladov na dopravu a pr\u00edpadn\u00fdch dodato\u010dn\u00fdch poplatkov).<\/li>\n<\/ul>\n<p>V pr\u00edpade, \u017ee je dan\u00fd produkt u\u017e zlacnen\u00fd, mno\u017estevn\u00e1 z\u013eava sa pripo\u010d\u00edtava DODATO\u010cNE k u\u017e zn\u00ed\u017eenej cene. Takto m\u00f4\u017eete na dan\u00fd produkt z\u00edska\u0165 viac ako jednu z\u013eavu.<\/p>\n<p>Z\u013eavy sa uplat\u0148uj\u00fa automaticky v ko\u0161\u00edku \u2014 nie je potrebn\u00e9 zad\u00e1va\u0165 \u017eiadny k\u00f3d.<\/p>\n<p>*Z\u013eavy neplatia pri objedn\u00e1vke cez telef\u00f3n, e-mail alebo Viber.<\/p>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abf6db8351743008078931' value=6abf6db8351743008078931><input type='hidden' id='bg-show-more-text-6abf6db8351743008078931' value='4. Podmienky dodania'><input type='hidden' id='bg-show-less-text-6abf6db8351743008078931' value='4. Podmienky dodania'><input type='hidden' id='bg-icon-bg-color-6abf6db8351743008078931' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abf6db8351743008078931' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>4. Podmienky dodania<\/a><\/span><span id='bg-showmore-pro-hidden-6abf6db8351743008078931' class='bg-showmore-open ' >Luga.bg v\u00e1m pon\u00faka nasleduj\u00face mo\u017enosti dodania:<\/p>\n<ul>\n<li><strong>Vn\u00fatro\u0161t\u00e1tne dodanie<\/strong> (na \u00fazem\u00ed Bulharska) sa uskuto\u010d\u0148uje prostredn\u00edctvom kuri\u00e9rskych spolo\u010dnost\u00ed <strong>Speedy<\/strong>, <strong>Econt a BOX NOW <\/strong>na pobo\u010dku, do automatu alebo na adresu z\u00e1kazn\u00edka.\n<ul>\n<li>Lehota na spracovanie a odoslanie je do 2 pracovn\u00fdch dn\u00ed. Sna\u017e\u00edme sa spracova\u0165 objedn\u00e1vky v de\u0148 ich prijatia, no niekedy je mo\u017en\u00e9, \u017ee objedn\u00e1vky prijat\u00e9 po 14:00 bud\u00fa spracovan\u00e9 nasleduj\u00faci pracovn\u00fd de\u0148.<\/li>\n<li>Cena dopravy sa vypo\u010d\u00edta na str\u00e1nke dokon\u010denia objedn\u00e1vky pod\u013ea cenn\u00edka kuri\u00e9ra.<\/li>\n<li>Cena dopravy z\u00e1vis\u00ed od hmotnosti z\u00e1sielky a od toho, \u010di sa doru\u010duje na pobo\u010dku kuri\u00e9ra alebo na adresu z\u00e1kazn\u00edka.<\/li>\n<li>V e-mailovom potvrden\u00ed o odoslan\u00ed objedn\u00e1vky v\u00e1m poskytneme k\u00f3d na sledovanie z\u00e1sielky.<\/li>\n<li>Z\u00e1sielka sa odosiela s mo\u017enos\u0165ou prehliadky pred prevzat\u00edm.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Medzin\u00e1rodn\u00e9 dodanie<\/strong> (mimo Bulharska) sa uskuto\u010d\u0148uje prostredn\u00edctvom <strong>Speedy a BOX NOW (ak maj\u00fa pokrytie v krajine uvedenej z\u00e1kazn\u00edkom)<\/strong>.\n<ul>\n<li>Lehota na spracovanie a odoslanie je do 3 pracovn\u00fdch dn\u00ed.<\/li>\n<li>Cena dopravy sa vypo\u010d\u00edta na str\u00e1nke dokon\u010denia objedn\u00e1vky pod\u013ea cenn\u00edka kuri\u00e9ra.<\/li>\n<li>Cena dopravy z\u00e1vis\u00ed od hmotnosti z\u00e1sielky, jej rozmerov a krajiny doru\u010denia.<\/li>\n<li>Z\u00e1sielky odosielame d\u00f4kladne zabalen\u00e9 a ozna\u010den\u00e9 ako krehk\u00e9. Je mo\u017en\u00e9, \u017ee skuto\u010dn\u00e1 hmotnos\u0165 z\u00e1sielky bude vy\u0161\u0161ia ne\u017e hmotnos\u0165 vypo\u010d\u00edtan\u00e1 pri objedn\u00e1vke, ke\u010f\u017ee aj obal m\u00e1 svoju hmotnos\u0165, ktor\u00fa nepozn\u00e1me sk\u00f4r, ako z\u00e1sielku zabal\u00edme a odv\u00e1\u017eime.<\/li>\n<li>V e-mailovom potvrden\u00ed o odoslan\u00ed objedn\u00e1vky v\u00e1m poskytneme k\u00f3d na sledovanie z\u00e1sielky.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abf6db8351b64087950621' value=6abf6db8351b64087950621><input type='hidden' id='bg-show-more-text-6abf6db8351b64087950621' value='5. Podmienky dopravy zdarma:'><input type='hidden' id='bg-show-less-text-6abf6db8351b64087950621' value='5. Podmienky dopravy zdarma'><input type='hidden' id='bg-icon-bg-color-6abf6db8351b64087950621' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abf6db8351b64087950621' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>5. Podmienky dopravy zdarma:<\/a><\/span><span id='bg-showmore-pro-hidden-6abf6db8351b64087950621' class='bg-showmore-open ' >Luga.bg v\u00e1m pon\u00faka nasleduj\u00face mo\u017enosti dopravy zdarma v r\u00e1mci Bulharska:<p><div class=\"free_delivery\"><ul class=\"free_delivery\">V\u00e1\u017een\u00ed z\u00e1kazn\u00edci, vzh\u013eadom na n\u00edzku obstar\u00e1vaciu cenu a vysok\u00fa hmotnos\u0165 niektor\u00fdch produktov sme n\u00faten\u00ed stanovi\u0165 pri ich objedn\u00e1vke ur\u010dit\u00e9 obmedzenia, aby ste mohli vyu\u017ei\u0165 mo\u017enos\u0165 dopravy zdarma. \u010eakujeme za pochopenie.<\/b><\/p><b>DORU\u010cENIE CEZ ECONT<\/b><div class=\"free_delivery_box\"><\/br>V pr\u00edpade, \u017ee va\u0161a objedn\u00e1vka presiahne: <b>200 Euro<\/b><ul>Doprava DO POBO\u010cKY ALEBO AUTOMATU (APS) EKONT je ZDARMA, pokia\u013e va\u0161a objedn\u00e1vka neobsahuje viac ako maxim\u00e1lne povolen\u00fd po\u010det kusov z nasleduj\u00facich produktov:<\/ul><\/br><ul>Doprava DO DVER\u00cd je na va\u0161e n\u00e1klady, pod\u013ea platn\u00e9ho cenn\u00edka.<\/ul><\/div><\/p><b>Doprava kuri\u00e9rom Speedy<\/b><div class=\"free_delivery_box\"><\/br>V pr\u00edpade, \u017ee va\u0161a objedn\u00e1vka presiahne: <b>200 Euro<\/b><ul>Doprava DO POBO\u010cKY ALEBO BOXU (APS) SPEEDY je ZDARMA, pokia\u013e va\u0161a objedn\u00e1vka neobsahuje viac ako maxim\u00e1lne povolen\u00fd po\u010det kusov z nasleduj\u00facich produktov:<\/ul><\/br><ul>Doprava DO DVER\u00cd je na va\u0161e n\u00e1klady, pod\u013ea platn\u00e9ho cenn\u00edka.<\/ul><\/div><\/p><b>DORU\u010cENIE CEZ BOX NOW<\/b><div class=\"free_delivery_box\"><\/br>V pr\u00edpade, \u017ee va\u0161a objedn\u00e1vka presiahne: <b>100 Euro<\/b><ul>Doprava DO AUTOMATU BOX NOW je ZDARMA<\/ul><\/div><\/ul><\/div><p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abf6db84614c3054720512' value=6abf6db84614c3054720512><input type='hidden' id='bg-show-more-text-6abf6db84614c3054720512' value='6. Platba'><input type='hidden' id='bg-show-less-text-6abf6db84614c3054720512' value='6. Platba'><input type='hidden' id='bg-icon-bg-color-6abf6db84614c3054720512' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abf6db84614c3054720512' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>6. Platba<\/a><\/span><span id='bg-showmore-pro-hidden-6abf6db84614c3054720512' class='bg-showmore-open ' >Luga.bg v\u00e1m d\u00e1va mo\u017enos\u0165 zaplati\u0165 za objednan\u00e9 produkty jedn\u00fdm z nasleduj\u00facich sp\u00f4sobov:<\/p>\n<ul>\n<li><strong>Dobierka<\/strong>. Plat\u00edte pri prevzat\u00ed objedn\u00e1vky.<\/li>\n<li><strong>PayPal<\/strong>. Plat\u00edte prostredn\u00edctvom svojho \u00fa\u010dtu v syst\u00e9me <strong>PayPal<\/strong>.<\/li>\n<li><strong>GPAY<\/strong>. Plat\u00edte prostredn\u00edctvom svojho \u00fa\u010dtu v syst\u00e9me <strong>Google Pay<\/strong>.<\/li>\n<li><strong>Debetn\u00e1 alebo kreditn\u00e1 karta<\/strong> od jedn\u00e9ho z uveden\u00fdch vydavate\u013eov kariet prostredn\u00edctvom syst\u00e9mu <strong>PayPal<\/strong>\n<ul>\n<li>Visa<\/li>\n<li>MasterCard<\/li>\n<li>American Express<\/li>\n<li>Discover<\/li>\n<\/ul>\n<\/li>\n<li><strong>Debetn\u00e1 alebo kreditn\u00e1 karta<\/strong> od jedn\u00e9ho z uveden\u00fdch vydavate\u013eov kariet prostredn\u00edctvom syst\u00e9mu <strong>Braintree<\/strong>\n<ul>\n<li>Visa<\/li>\n<li>MasterCard<\/li>\n<li>Maestro<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>\u010eal\u0161ie inform\u00e1cie o jednotliv\u00fdch sp\u00f4soboch platby:<\/p>\n<ul>\n<li>Pri platbe <strong>na dobierku <\/strong> USCHOVAJTE SI POTVRDENIE O PO\u0160TOVOM PE\u0147A\u017dNOM PREVODE. Nahr\u00e1dza pokladni\u010dn\u00fd doklad k fakt\u00fare. Pod\u013ea \u010dl. 3, ods. 1 (dopl. \u2013 DV, \u010d. 49 z roku 2010, platn\u00e9 od 29.06.2010, zm. \u2013 DV, \u010d. 48 z roku 2011, platn\u00e9 od 24.06.2011) nariadenia N-18\/2006 je ka\u017ed\u00e1 osoba povinn\u00e1 registrova\u0165 a vykazova\u0165 \u0148ou uskuto\u010dnen\u00e9 predaje tovaru alebo slu\u017eieb v obchodnej prev\u00e1dzke alebo z nej vydan\u00edm fi\u0161k\u00e1lneho pokladni\u010dn\u00e9ho dokladu z fi\u0161k\u00e1lneho zariadenia (FZ), <strong>s v\u00fdnimkou pr\u00edpadov, ke\u010f sa platba uskuto\u010d\u0148uje kreditn\u00fdm prevodom, inkasom alebo hotovostn\u00fdm pe\u0148a\u017en\u00fdm prevodom<\/strong> vykonan\u00fdm prostredn\u00edctvom poskytovate\u013ea platobn\u00fdch slu\u017eieb v zmysle Z\u00e1kona o platobn\u00fdch slu\u017eb\u00e1ch a platobn\u00fdch syst\u00e9moch a\/alebo po\u0161tov\u00fdm pe\u0148a\u017en\u00fdm prevodom vykonan\u00fdm prostredn\u00edctvom licencovan\u00e9ho po\u0161tov\u00e9ho oper\u00e1tora na vykon\u00e1vanie po\u0161tov\u00fdch pe\u0148a\u017en\u00fdch prevodov v zmysle Z\u00e1kona o po\u0161tov\u00fdch slu\u017eb\u00e1ch (ZPU). Viac si pre\u010d\u00edtajte <a href=\"https:\/\/www.luga.bg\/sk\/zauctovanie-dobierky-prostrednictvom-postovej-penaznej-poukazky\/\">tu<\/a>.<\/li>\n<li>Pri platbe <strong>PayPal <\/strong>\u00fa\u010dtom alebo <strong>debetnou\/kreditnou<\/strong> kartou cez syst\u00e9m <strong>PayPal sa NE<\/strong>\u00fa\u010dtuje \u017eiadny dodato\u010dn\u00fd poplatok.<\/li>\n<li>Pri platbe cez <strong>GPAY<\/strong> prostredn\u00edctvom syst\u00e9mu <b>Google Pay<\/b> sa <strong>NE<\/strong>\u00fa\u010dtuje \u017eiadny dodato\u010dn\u00fd poplatok.<\/li>\n<li>Pri platbe <strong>debetnou\/kreditnou kartou<\/strong> prostredn\u00edctvom syst\u00e9mu <strong>Braintree<\/strong> sa <strong>NE<\/strong>\u00fa\u010dtuje \u017eiadny dodato\u010dn\u00fd poplatok.<\/li>\n<li><strong>Dobierka<\/strong> nie je dostupn\u00e1 pri doru\u010den\u00ed do automatu <strong>BOX NOW<\/strong> ani pri doru\u010den\u00ed mimo Bulharska.<\/li>\n<li>Va\u0161a platba <strong>kreditnou\/debetnou kartou<\/strong> prebieha cez zabezpe\u010den\u00e9 a \u0161ifrovan\u00e9 spojenie, ktor\u00e9 zaru\u010duje, \u017ee k va\u0161im osobn\u00fdm \u00fadajom sa nedostane \u017eiadna neopr\u00e1vnen\u00e1 tretia strana. Luga.bg <strong>NEZBIERA A NEUCHOV\u00c1VA<\/strong> \u00fadaje o va\u0161ej kreditnej\/debetnej karte na na\u0161om serveri. Platba sa realizuje cez platformy <strong>PayPal<\/strong> alebo <strong>Braintree<\/strong> \u2013 celosvetovo overen\u00e9 platobn\u00e9 syst\u00e9my s najvy\u0161\u0161ou \u00farov\u0148ou bezpe\u010dnosti.<\/li>\n<li>Pri platbe <strong>kreditnou\/debetnou<\/strong> kartou budete musie\u0165 zada\u0165 tieto \u00fadaje:\n<ul>\n<li>\u010c\u00edslo karty (16 \u010d\u00edslic vytla\u010den\u00fdch na prednej strane karty)<\/li>\n<li>D\u00e1tum platnosti (vytla\u010den\u00fd na prednej strane karty)<\/li>\n<li>Bezpe\u010dnostn\u00fd k\u00f3d (3-miestny k\u00f3d CVV\/CVC, vytla\u010den\u00fd na zadnej strane karty nad magnetick\u00fdm pr\u00fa\u017ekom, \u00faplne vpravo)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abf6db8461af2090908579' value=6abf6db8461af2090908579><input type='hidden' id='bg-show-more-text-6abf6db8461af2090908579' value='7. Fakt\u00fara'><input type='hidden' id='bg-show-less-text-6abf6db8461af2090908579' value='7. Fakt\u00fara'><input type='hidden' id='bg-icon-bg-color-6abf6db8461af2090908579' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abf6db8461af2090908579' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>7. Fakt\u00fara<\/a><\/span><span id='bg-showmore-pro-hidden-6abf6db8461af2090908579' class='bg-showmore-open ' ><span>Ak si to \u017eel\u00e1te, k va\u0161ej objedn\u00e1vke prilo\u017e\u00edme fakt\u00faru. Na str\u00e1nke dokon\u010denia objedn\u00e1vky sta\u010d\u00ed za\u0161krtn\u00fa\u0165 mo\u017enos\u0165 \u201e\u017del\u00e1m si fakt\u00faru\u201c a n\u00e1sledne zada\u0165 faktura\u010dn\u00e9 \u00fadaje:<\/span><\/p>\n<ul>\n<li>N\u00e1zov firmy<\/li>\n<li>I\u010cO<\/li>\n<li>Faktura\u010dn\u00e1 adresa<\/li>\n<li>Hmotne zodpovedn\u00e1 osoba<\/li>\n<\/ul>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abf6db8461f97050103204' value=6abf6db8461f97050103204><input type='hidden' id='bg-show-more-text-6abf6db8461f97050103204' value='8. Registr\u00e1cia a objedn\u00e1vky'><input type='hidden' id='bg-show-less-text-6abf6db8461f97050103204' value='8. Registr\u00e1cia a objedn\u00e1vky'><input type='hidden' id='bg-icon-bg-color-6abf6db8461f97050103204' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abf6db8461f97050103204' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>8. Registr\u00e1cia a objedn\u00e1vky<\/a><\/span><span id='bg-showmore-pro-hidden-6abf6db8461f97050103204' class='bg-showmore-open ' >Pri objedn\u00e1vke na str\u00e1nke si m\u00f4\u017eete vytvori\u0165 z\u00e1kazn\u00edcky \u00fa\u010det pre pohodlie pri bud\u00facich objedn\u00e1vkach alebo pre pr\u00edstup k va\u0161ej hist\u00f3rii. Prijat\u00edm t\u00fdchto Podmienok pou\u017e\u00edvania z\u00e1kazn\u00edk potvrdzuje, \u017ee sa obozn\u00e1mil so sp\u00f4sobom spracovania svojich osobn\u00fdch \u00fadajov op\u00edsan\u00fdm v <a href=\"https:\/\/www.luga.bg\/sk\/zasady-ochrany-osobnych-udajov\/\">Z\u00e1sad\u00e1ch ochrany osobn\u00fdch \u00fadajov<\/a>.<\/p>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abf6db8462429067175800' value=6abf6db8462429067175800><input type='hidden' id='bg-show-more-text-6abf6db8462429067175800' value='9. Podmienky vr\u00e1tenia alebo v\u00fdmeny'><input type='hidden' id='bg-show-less-text-6abf6db8462429067175800' value='9. Podmienky vr\u00e1tenia alebo v\u00fdmeny'><input type='hidden' id='bg-icon-bg-color-6abf6db8462429067175800' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abf6db8462429067175800' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>9. Podmienky vr\u00e1tenia alebo v\u00fdmeny<\/a><\/span><span id='bg-showmore-pro-hidden-6abf6db8462429067175800' class='bg-showmore-open ' ><\/p>\n<p><strong>Pr\u00e1vo na odst\u00fapenie do 14 dn\u00ed<\/strong><\/p>\n<p>Ako spotrebite\u013e m\u00e1te pr\u00e1vo odst\u00fapi\u0165 od objedn\u00e1vky bez uvedenia d\u00f4vodu v lehote <strong>14 dn\u00ed<\/strong> odo d\u0148a, ke\u010f ste vy alebo vami ur\u010den\u00e1 tretia osoba tovar prevzali (\u010dl. 50 bulharsk\u00e9ho z\u00e1kona o ochrane spotrebite\u013ea). Ak ste objednali viac tovarov dod\u00e1van\u00fdch samostatne, lehota plynie od prevzatia posledn\u00e9ho z nich.<\/p>\n<p><strong>Ako uplatni\u0165 odst\u00fapenie<\/strong><\/p>\n<ul>\n<li>Po\u0161lite n\u00e1m jednozna\u010dn\u00e9 vyhl\u00e1senie prostredn\u00edctvom <a href=\"https:\/\/www.luga.bg\/sk\/kontakty\/\">kontaktn\u00e9ho formul\u00e1ra<\/a> alebo na tel. +359 893 445 005.<\/li>\n<li>Uve\u010fte \u010d\u00edslo objedn\u00e1vky, ktor\u00e9 produkty vraciate a IBAN, na ktor\u00fd v\u00e1m m\u00e1me sumu vr\u00e1ti\u0165, ak ste platili dobierkou.<\/li>\n<li>Posta\u010duje, ak je vyhl\u00e1senie odoslan\u00e9 pred uplynut\u00edm 14-d\u0148ovej lehoty.<\/li>\n<\/ul>\n<p><strong>Vr\u00e1tenie tovaru<\/strong><\/p>\n<ul>\n<li>Tovar vr\u00e1\u0165te v lehote do <strong>14 dn\u00ed<\/strong> odo d\u0148a, ke\u010f ste n\u00e1m ozn\u00e1mili odst\u00fapenie.<\/li>\n<li>Zasielate ho <strong>kuri\u00e9rom<\/strong> \u2013 Econt, Speedy alebo BOX NOW. M\u00f4\u017eete ho vr\u00e1ti\u0165 na na\u0161u adresu: AZIMUTH 6000 EOOD, Pomorie 8200, ul. Solna 5, tov\u00e1re\u0148 AZIMUTH, alebo na pobo\u010dku \u010di do automatu pr\u00edslu\u0161n\u00e9ho kuri\u00e9ra. Preferovan\u00fd sp\u00f4sob uve\u010fte vo vyhl\u00e1sen\u00ed o odst\u00fapen\u00ed a my v\u00e1m potvrd\u00edme presn\u00fa adresu, pobo\u010dku alebo automat.<\/li>\n<li><strong>Priame n\u00e1klady na vr\u00e1tenie tovaru zn\u00e1\u0161ate vy.<\/strong><\/li>\n<li>Tovar mus\u00ed by\u0165 v predajnom stave, s origin\u00e1lnym obalom a so sprievodn\u00fdmi dokladmi. Zodpoved\u00e1te za zn\u00ed\u017een\u00fa hodnotu tovaru, ak ste ho pou\u017e\u00edvali nad r\u00e1mec toho, \u010do je potrebn\u00e9 na zistenie jeho povahy a vlastnost\u00ed.<\/li>\n<\/ul>\n<p><strong>Vr\u00e1tenie pe\u0148az\u00ed<\/strong><\/p>\n<ul>\n<li>Vraciame <strong>cel\u00fa uhraden\u00fa sumu<\/strong> vr\u00e1tane n\u00e1kladov na \u0161tandardn\u00fa dopravu, a to do <strong>14 dn\u00ed<\/strong> od prijatia v\u00e1\u0161ho vyhl\u00e1senia o odst\u00fapen\u00ed.<\/li>\n<li>M\u00e1me pr\u00e1vo zadr\u017ea\u0165 vr\u00e1tenie pe\u0148az\u00ed, k\u00fdm nedostaneme tovar sp\u00e4\u0165 alebo k\u00fdm n\u00e1m nepredlo\u017e\u00edte doklad o jeho odoslan\u00ed.<\/li>\n<li>Peniaze vraciame rovnak\u00fdm sp\u00f4sobom, ak\u00fdm ste platili. Pri platbe dobierkou vraciame sumu bankov\u00fdm prevodom na vami uveden\u00fd IBAN.<\/li>\n<li>Ak ste si zvolili drah\u0161iu dopravu ne\u017e \u0161tandardn\u00fa, vraciame hodnotu \u0161tandardnej dopravy.<\/li>\n<\/ul>\n<p><strong>Kedy sa pr\u00e1vo na odst\u00fapenie neuplat\u0148uje<\/strong><\/p>\n<p>Pod\u013ea \u010dl. 57 bulharsk\u00e9ho z\u00e1kona o ochrane spotrebite\u013ea sa pr\u00e1vo na odst\u00fapenie neuplat\u0148uje na zape\u010daten\u00fd tovar, ktor\u00fd nie je mo\u017en\u00e9 vr\u00e1ti\u0165 z d\u00f4vodu ochrany zdravia alebo z hygienick\u00fdch d\u00f4vodov a ktor\u00fd bol po dodan\u00ed rozpe\u010daten\u00fd. <strong>Toto obmedzenie sa nevz\u0165ahuje na produkty s v\u00fdrobnou chybou<\/strong> \u2013 pozrite nasleduj\u00facu \u010das\u0165.<\/p>\n<p><strong>V\u00fdmena pri v\u00fdrobnej chybe alebo po\u0161koden\u00ed<\/strong><\/p>\n<p>Ak m\u00e1 produkt v\u00fdrobn\u00fa chybu, bol po\u0161koden\u00fd pri preprave, pri dodan\u00ed mu uplynula doba spotreby alebo ste dostali in\u00fd produkt, ne\u017e ste objednali, <strong>vymen\u00edme ho za nov\u00fd na na\u0161e n\u00e1klady<\/strong>.<\/p>\n<ul>\n<li><strong>Lehota:<\/strong> za ak\u00fdko\u013evek nes\u00falad zodpoved\u00e1me v r\u00e1mci <strong>2 rokov<\/strong> od dodania. Pri vidite\u013enom po\u0161koden\u00ed z prepravy n\u00e1s informujte do 14 dn\u00ed od prevzatia, aby sme mohli uplatni\u0165 reklam\u00e1ciu aj u kuri\u00e9ra.<\/li>\n<li><strong>Ako to uplatni\u0165:<\/strong> kontaktujte n\u00e1s prostredn\u00edctvom <a href=\"https:\/\/www.luga.bg\/sk\/kontakty\/\">kontaktn\u00e9ho formul\u00e1ra<\/a> alebo na tel. +359 893 445 005 s \u010d\u00edslom objedn\u00e1vky a popisom probl\u00e9mu. Povieme v\u00e1m, ako n\u00e1m posla\u0165 fotografie produktu a obalu.<\/li>\n<li><strong>Prepravu hrad\u00edme my<\/strong> \u2013 aj vr\u00e1tenie chybn\u00e9ho produktu, aj zaslanie nov\u00e9ho. Ozn\u00e1mime v\u00e1m, na ak\u00fa adresu, pobo\u010dku alebo do ak\u00e9ho automatu kuri\u00e9ra ho posla\u0165, bez toho, aby ste kuri\u00e9rovi \u010doko\u013evek platili.<\/li>\n<li><strong>Rozpe\u010daten\u00fd obal nie je prek\u00e1\u017ekou.<\/strong> Pri chybe sa v\u00fdmena vz\u0165ahuje aj na otvoren\u00e9 produkty.<\/li>\n<li>N\u00e1hradn\u00fd produkt odosielame ihne\u010f po zisten\u00ed chyby. Ak u\u017e produkt nie je na sklade, m\u00f4\u017eete si vybra\u0165 in\u00fd v rovnakej hodnote alebo v\u00e1m vr\u00e1time cel\u00fa sumu.<\/li>\n<li>Namiesto v\u00fdmeny m\u00e1te pr\u00e1vo po\u017eadova\u0165 aj zn\u00ed\u017eenie ceny alebo odst\u00fapenie od zmluvy s vr\u00e1ten\u00edm sumy, a to za podmienok z\u00e1kona o poskytovan\u00ed digit\u00e1lneho obsahu a digit\u00e1lnych slu\u017eieb a o predaji tovaru.<\/li>\n<\/ul>\n<p>V\u00fdmena z in\u00fdch d\u00f4vodov \u2013 napr\u00edklad preto, \u017ee v\u00e1m nevyhovovala v\u00f4\u0148a alebo ve\u013ekos\u0165 \u2013 nie je z\u00e1konnou povinnos\u0165ou, ale kontaktujte n\u00e1s a n\u00e1jdeme rie\u0161enie.<\/p>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abf6db8462999058586070' value=6abf6db8462999058586070><input type='hidden' id='bg-show-more-text-6abf6db8462999058586070' value='10. Z\u00e1sady ochrany osobn\u00fdch \u00fadajov'><input type='hidden' id='bg-show-less-text-6abf6db8462999058586070' value='10. Z\u00e1sady ochrany osobn\u00fdch \u00fadajov'><input type='hidden' id='bg-icon-bg-color-6abf6db8462999058586070' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abf6db8462999058586070' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>10. Z\u00e1sady ochrany osobn\u00fdch \u00fadajov<\/a><\/span><span id='bg-showmore-pro-hidden-6abf6db8462999058586070' class='bg-showmore-open ' >Na\u0161e z\u00e1sady ochrany osobn\u00fdch \u00fadajov n\u00e1jdete <a href=\"https:\/\/www.luga.bg\/sk\/zasady-ochrany-osobnych-udajov\/\">tu<\/a>.<\/p>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<p>Naposledy aktualizovan\u00e9: 22.09.2026<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PODMIENKY POU\u017d\u00cdVANIA Tieto podmienky pou\u017e\u00edvania ur\u010duj\u00fa pravidl\u00e1 predaja a dodania produktov objednan\u00fdch online na Luga.bg, ako aj podmienky pou\u017e\u00edvania str\u00e1nky. Naposledy aktualizovan\u00e9: 22.09.2026<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-102670","page","type-page","status-publish","hentry","post"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Podmienky pou\u017e\u00edvania - Luga.bg<\/title>\n<meta name=\"description\" content=\"Tieto obchodn\u00e9 podmienky upravuj\u00fa pravidl\u00e1 predaja a doru\u010dovania produktov objednan\u00fdch online na Luga.bg, ako aj podmienky pou\u017e\u00edvania str\u00e1nky.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.luga.bg\/sk\/podmienky-pouzivania\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Podmienky pou\u017e\u00edvania\" \/>\n<meta property=\"og:description\" content=\"Tieto obchodn\u00e9 podmienky upravuj\u00fa pravidl\u00e1 predaja a doru\u010dovania produktov objednan\u00fdch online na Luga.bg, ako aj podmienky pou\u017e\u00edvania str\u00e1nky.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.luga.bg\/sk\/podmienky-pouzivania\/\" \/>\n<meta property=\"og:site_name\" content=\"Luga.bg\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BlackSealye\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-01T21:46:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/images.luga.bg\/2020\/05\/luga_logo_2020_retina.png\" \/>\n\t<meta property=\"og:image:width\" content=\"558\" \/>\n\t<meta property=\"og:image:height\" content=\"154\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Predpokladan\u00fd \u010das \u010d\u00edtania\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 min\u00fata\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.luga.bg\\\/sk\\\/podmienky-pouzivania\\\/\",\"url\":\"https:\\\/\\\/www.luga.bg\\\/sk\\\/podmienky-pouzivania\\\/\",\"name\":\"Podmienky pou\u017e\u00edvania - 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