{"id":99971,"date":"2026-09-22T15:51:10","date_gmt":"2026-09-22T12:51:10","guid":{"rendered":"https:\/\/www.luga.bg\/help\/"},"modified":"2026-09-29T09:25:42","modified_gmt":"2026-09-29T06:25:42","slug":"pomoc","status":"publish","type":"page","link":"https:\/\/www.luga.bg\/pl\/pomoc\/","title":{"rendered":"Pomoc"},"content":{"rendered":"<div id=\"pl-99971\"  class=\"panel-layout\" ><div id=\"pg-99971-0\"  class=\"panel-grid panel-has-style\" ><div class=\"luga-help-row panel-row-style panel-row-style-for-99971-0\" ><div id=\"pgc-99971-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-99971-0-0-0\" class=\"so-panel widget widget_lugabg_help_intro luga-help-w panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"luga-help\"><section class=\"luga-help-intro\"><p class=\"luga-help-eyebrow\">Pomoc<\/p><h1 class=\"luga-help-h1\">Jak mo\u017cemy pom\u00f3c?<\/h1><p class=\"luga-help-lead\">Znajd\u017a szybk\u0105 odpowied\u017a na pytania o zam\u00f3wienia, dostaw\u0119, p\u0142atno\u015b\u0107, rabaty i wyb\u00f3r produkt\u00f3w.<\/p><div class=\"luga-help-search\" role=\"search\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"11\" cy=\"11\" r=\"7\"\/><path d=\"m20 20-3.6-3.6\"\/><\/svg><label class=\"screen-reader-text\" for=\"luga-help-q\">Wyszukaj pytanie\u2026<\/label><input id=\"luga-help-q\" type=\"search\" autocomplete=\"off\" enterkeyhint=\"search\" placeholder=\"Wyszukaj pytanie\u2026\"><button type=\"button\" class=\"luga-help-clear\" aria-label=\"Wyczy\u015b\u0107 wyszukiwanie\" hidden>&times;<\/button><\/div><div class=\"luga-help-chips\"><span>Cz\u0119sto wyszukiwane:<\/span><button type=\"button\" class=\"luga-help-chip\" data-q=\"darmowa\">darmowa dostawa<\/button><button type=\"button\" class=\"luga-help-chip\" data-q=\"zwr\u00f3ci\u0107\">zwrot<\/button><button type=\"button\" class=\"luga-help-chip\" data-q=\"faktura\">faktura<\/button><button type=\"button\" class=\"luga-help-chip\" data-q=\"has\u0142o\">has\u0142o<\/button><\/div><div class=\"luga-help-found\" hidden><div class=\"luga-help-found-head\"><p class=\"luga-help-result\" aria-live=\"polite\" data-one=\"Znaleziono 1 pytanie\" data-many=\"Znaleziono pytania: %d\" data-none=\"Nie znale\u017ali\u015bmy pytania odpowiadaj\u0105cego \u201e%s\u201d. Spr\u00f3buj innego s\u0142owa, wybierz temat poni\u017cej lub zadzwo\u0144 do nas.\" data-pick=\"Wybierz pytanie, aby zobaczy\u0107 odpowied\u017a.\" data-topic=\"Wyszukiwanie wyczyszczone \u2014 oto wszystkie pytania w \u201e%s\u201d.\"><\/p><button type=\"button\" class=\"luga-help-reset\">Wyczy\u015b\u0107 wyszukiwanie<\/button><\/div><ul class=\"luga-help-hits\"><\/ul><button type=\"button\" class=\"luga-help-all\" hidden data-label=\"Zobacz wszystkie %d pytania poni\u017cej\"><\/button><\/div><\/section><\/div><\/div><\/div><\/div><\/div><div id=\"pg-99971-1\"  class=\"panel-grid panel-has-style\" ><div class=\"luga-help-row panel-row-style panel-row-style-for-99971-1\" ><div id=\"pgc-99971-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-99971-1-0-0\" class=\"so-panel widget widget_lugabg_help_links luga-help-w panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"luga-help\"><section class=\"luga-help-links\" aria-labelledby=\"luga-help-links-h\"><h2 class=\"luga-help-h2\" id=\"luga-help-links-h\">Od czego zacz\u0105\u0107?<\/h2><div class=\"luga-help-cards\"><a class=\"luga-help-card luga-help-t-sky\" href=\"#porachki\"><span class=\"luga-help-card-ic\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 2 3 6v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2V6l-3-4z\"\/><path d=\"M3 6h18\"\/><path d=\"M16 10a4 4 0 0 1-8 0\"\/><\/svg><\/span><b>Jak z\u0142o\u017cy\u0107 zam\u00f3wienie<\/b><span class=\"luga-help-card-hint\">Kroki, go\u015b\u0107 lub konto, faktura<\/span><\/a><a class=\"luga-help-card luga-help-t-sand\" href=\"#dostavka\"><span class=\"luga-help-card-ic\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1 4h13v11H1z\"\/><path d=\"M14 8h4l3 3v4h-7z\"\/><circle cx=\"6\" cy=\"18\" r=\"2\"\/><circle cx=\"17\" cy=\"18\" r=\"2\"\/><\/svg><\/span><b>Dostawa i p\u0142atno\u015b\u0107<\/b><span class=\"luga-help-card-hint\">Kurierzy, terminy, darmowa dostawa<\/span><\/a><a class=\"luga-help-card luga-help-t-mint\" href=\"https:\/\/www.luga.bg\/pl\/sledzenie-zamowienia\/\"><span class=\"luga-help-card-ic\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m12 2 9 5v10l-9 5-9-5V7z\"\/><path d=\"m3 7 9 5 9-5M12 12v10\"\/><\/svg><\/span><b>\u015aledzenie zam\u00f3wienia<\/b><span class=\"luga-help-card-hint\">Status zam\u00f3wienia i przesy\u0142ki<\/span><\/a><a class=\"luga-help-card luga-help-t-pink\" href=\"#otstapki\"><span class=\"luga-help-card-ic\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"3\" y=\"8\" width=\"18\" height=\"13\" rx=\"1.5\"\/><path d=\"M3 12h18M12 8v13\"\/><path d=\"M12 8S9.5 3 7.5 4.5 9.8 8 12 8zM12 8s2.5-5 4.5-3.5S14.2 8 12 8z\"\/><\/svg><\/span><b>Rabaty i promocje<\/b><span class=\"luga-help-card-hint\">5% i 10%, kampanie, pakiety promocyjne<\/span><\/a><a class=\"luga-help-card luga-help-t-lav\" href=\"#vrashtane\"><span class=\"luga-help-card-ic\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 12a9 9 0 1 1 3 6.7\"\/><path d=\"M3 20v-5h5\"\/><\/svg><\/span><b>Zwroty i reklamacje<\/b><span class=\"luga-help-card-hint\">14 dni na odst\u0105pienie od umowy, wymiana w przypadku wady<\/span><\/a><a class=\"luga-help-card luga-help-t-sky\" href=\"#produkti\"><span class=\"luga-help-card-ic\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 3c3.6 3.3 6 6.3 6 9.5A6 6 0 0 1 6 12.5C6 9.3 8.4 6.3 12 3z\"\/><path d=\"M9.5 13.5a2.6 2.6 0 0 0 2.5 2.6\"\/><\/svg><\/span><b>Wyb\u00f3r i stosowanie produktu<\/b><span class=\"luga-help-card-hint\">Luga, b\u0142oto limanowe, zabiegi wideo<\/span><\/a><a class=\"luga-help-card luga-help-t-sand\" href=\"#profil\"><span class=\"luga-help-card-ic\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"8\" r=\"4\"\/><path d=\"M4 21a8 8 0 0 1 16 0\"\/><\/svg><\/span><b>Moje konto<\/b><span class=\"luga-help-card-hint\">Rejestracja, logowanie, zapomniane has\u0142o<\/span><\/a><a class=\"luga-help-card luga-help-t-mint\" href=\"#kontakt\"><span class=\"luga-help-card-ic\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.9a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.7 2z\"\/><\/svg><\/span><b>Kontakt<\/b><span class=\"luga-help-card-hint\">0893 445 005 i formularz kontaktowy<\/span><\/a><\/div><\/section><\/div><\/div><\/div><\/div><\/div><div id=\"pg-99971-2\"  class=\"panel-grid panel-has-style\" ><div class=\"luga-help-row panel-row-style panel-row-style-for-99971-2\" ><div id=\"pgc-99971-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-99971-2-0-0\" class=\"so-panel widget widget_lugabg_help_faq luga-help-w panel-first-child panel-last-child\" data-index=\"2\" ><div class=\"luga-help\"><section class=\"luga-help-group\" id=\"porachki\"><h2 class=\"luga-help-h2 luga-help-group-h\"><span class=\"luga-help-gi\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 2 3 6v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2V6l-3-4z\"\/><path d=\"M3 6h18\"\/><path d=\"M16 10a4 4 0 0 1-8 0\"\/><\/svg><\/span>Zam\u00f3wienia<\/h2><div class=\"luga-help-list\"><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21a6601000026523' value=6abbada21a6601000026523><input type='hidden' id='bg-show-more-text-6abbada21a6601000026523' value='Jak z\u0142o\u017cy\u0107 zam\u00f3wienie?'><input type='hidden' id='bg-show-less-text-6abbada21a6601000026523' value='Jak z\u0142o\u017cy\u0107 zam\u00f3wienie?'><input type='hidden' id='bg-icon-bg-color-6abbada21a6601000026523' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21a6601000026523' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21a6601000026523\"  class='button bg-  luga-help-q' style='' >Jak z\u0142o\u017cy\u0107 zam\u00f3wienie?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21a6601000026523' class='bg-showmore-closed ' ><p>Dodaj produkty do koszyka i przejd\u017a do strony \u201eZam\u00f3wienie\u201d. Wype\u0142nij swoje dane, wybierz kuriera i spos\u00f3b p\u0142atno\u015bci. Przed potwierdzeniem zobaczysz kwot\u0119 ko\u0144cow\u0105 \u2014 razem z kosztem dostawy.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21a6c85040926840' value=6abbada21a6c85040926840><input type='hidden' id='bg-show-more-text-6abbada21a6c85040926840' value='Czy mog\u0119 zam\u00f3wi\u0107 bez rejestracji?'><input type='hidden' id='bg-show-less-text-6abbada21a6c85040926840' value='Czy mog\u0119 zam\u00f3wi\u0107 bez rejestracji?'><input type='hidden' id='bg-icon-bg-color-6abbada21a6c85040926840' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21a6c85040926840' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21a6c85040926840\"  class='button bg-  luga-help-q' style='' >Czy mog\u0119 zam\u00f3wi\u0107 bez rejestracji?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21a6c85040926840' class='bg-showmore-closed ' ><p>Tak. Rejestracja nie jest obowi\u0105zkowa \u2014 mo\u017cesz z\u0142o\u017cy\u0107 zam\u00f3wienie jako go\u015b\u0107. Je\u015bli chcesz, za\u0142\u00f3\u017c konto podczas sk\u0142adania zam\u00f3wienia: nast\u0119pnym razem dane uzupe\u0142ni\u0105 si\u0119 same, a historia zam\u00f3wie\u0144 b\u0119dzie w jednym miejscu.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21a7350077554566' value=6abbada21a7350077554566><input type='hidden' id='bg-show-more-text-6abbada21a7350077554566' value='Sk\u0105d b\u0119d\u0119 wiedzie\u0107, \u017ce moje zam\u00f3wienie zosta\u0142o przyj\u0119te?'><input type='hidden' id='bg-show-less-text-6abbada21a7350077554566' value='Sk\u0105d b\u0119d\u0119 wiedzie\u0107, \u017ce moje zam\u00f3wienie zosta\u0142o przyj\u0119te?'><input type='hidden' id='bg-icon-bg-color-6abbada21a7350077554566' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21a7350077554566' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21a7350077554566\"  class='button bg-  luga-help-q' style='' >Sk\u0105d b\u0119d\u0119 wiedzie\u0107, \u017ce moje zam\u00f3wienie zosta\u0142o przyj\u0119te?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21a7350077554566' class='bg-showmore-closed ' ><p>Po potwierdzeniu zobaczysz stron\u0119 z numerem zam\u00f3wienia, a na sw\u00f3j adres e-mail otrzymasz wiadomo\u015b\u0107, \u017ce zam\u00f3wienie zosta\u0142o przyj\u0119te. Gdy wy\u015blemy przesy\u0142k\u0119, otrzymasz drug\u0105 wiadomo\u015b\u0107 \u2014 z numerem do \u015bledzenia.<\/p>\n<p>Je\u015bli wiadomo\u015b\u0107 nie dotrze w ci\u0105gu kilku minut, sprawd\u017a foldery \u201eSpam\" i \u201eOferty\".<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21a8473010970350' value=6abbada21a8473010970350><input type='hidden' id='bg-show-more-text-6abbada21a8473010970350' value='Czy mog\u0119 zam\u00f3wi\u0107 telefonicznie?'><input type='hidden' id='bg-show-less-text-6abbada21a8473010970350' value='Czy mog\u0119 zam\u00f3wi\u0107 telefonicznie?'><input type='hidden' id='bg-icon-bg-color-6abbada21a8473010970350' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21a8473010970350' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21a8473010970350\"  class='button bg-  luga-help-q' style='' >Czy mog\u0119 zam\u00f3wi\u0107 telefonicznie?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21a8473010970350' class='bg-showmore-closed ' ><p>Tak, pod numerem <a href=\"tel:+359893445005\">0893 445 005<\/a>. Prosimy pami\u0119ta\u0107, \u017ce rabaty ilo\u015bciowe (5% i 10%) obowi\u0105zuj\u0105 wy\u0142\u0105cznie w przypadku zam\u00f3wie\u0144 z\u0142o\u017conych samodzielnie przez stron\u0119.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21a8e53056437702' value=6abbada21a8e53056437702><input type='hidden' id='bg-show-more-text-6abbada21a8e53056437702' value='Czy mog\u0119 zmieni\u0107 lub anulowa\u0107 zam\u00f3wienie?'><input type='hidden' id='bg-show-less-text-6abbada21a8e53056437702' value='Czy mog\u0119 zmieni\u0107 lub anulowa\u0107 zam\u00f3wienie?'><input type='hidden' id='bg-icon-bg-color-6abbada21a8e53056437702' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21a8e53056437702' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21a8e53056437702\"  class='button bg-  luga-help-q' style='' >Czy mog\u0119 zmieni\u0107 lub anulowa\u0107 zam\u00f3wienie?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21a8e53056437702' class='bg-showmore-closed ' ><p>Je\u015bli sk\u0142adaj\u0105 Pa\u0144stwo zam\u00f3wienie z konta i wybieraj\u0105 p\u0142atno\u015b\u0107 przy odbiorze, mog\u0105 Pa\u0144stwo samodzielnie edytowa\u0107 zam\u00f3wienie, dop\u00f3ki ma ono status \u201eW realizacji\u201d. Wystarczy otworzy\u0107 <a href=\"https:\/\/www.luga.bg\/pl\/moje-konto\/orders\/\">\u201eMoje konto\u201d \u2192 \u201eZam\u00f3wienia\u201d<\/a> i klikn\u0105\u0107 \u201eEdytuj zam\u00f3wienie\u201d. Produkty wracaj\u0105 do koszyka, sk\u0142adaj\u0105 Pa\u0144stwo zam\u00f3wienie ponownie, a poprzednie zostaje automatycznie anulowane. Gdy przesy\u0142ka zostanie przygotowana do wysy\u0142ki, edycja nie jest ju\u017c mo\u017cliwa.<\/p>\n<p>Je\u015bli nie widz\u0105 Pa\u0144stwo tego przycisku \u2014 na przyk\u0142ad przy p\u0142atno\u015bci kart\u0105 lub zam\u00f3wieniu jako go\u015b\u0107 \u2014 prosimy zadzwoni\u0107 pod numer <a href=\"tel:+359893445005\">0893 445 005<\/a> i poda\u0107 numer zam\u00f3wienia. Je\u015bli przesy\u0142ka zosta\u0142a ju\u017c wys\u0142ana, mog\u0105 Pa\u0144stwo odst\u0105pi\u0107 od zakupu w terminie 14 dni \u2014 zobacz <a href=\"#vrashtane\">\u201eZwroty i reklamacje\u201d<\/a>.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21ac545052719382' value=6abbada21ac545052719382><input type='hidden' id='bg-show-more-text-6abbada21ac545052719382' value='Gdzie zobacz\u0119 swoje wcze\u015bniejsze zam\u00f3wienia?'><input type='hidden' id='bg-show-less-text-6abbada21ac545052719382' value='Gdzie zobacz\u0119 swoje wcze\u015bniejsze zam\u00f3wienia?'><input type='hidden' id='bg-icon-bg-color-6abbada21ac545052719382' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21ac545052719382' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21ac545052719382\"  class='button bg-  luga-help-q' style='' >Gdzie zobacz\u0119 swoje wcze\u015bniejsze zam\u00f3wienia?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21ac545052719382' class='bg-showmore-closed ' ><p>W <a href=\"https:\/\/www.luga.bg\/pl\/moje-konto\/orders\/\">\u201eMoje konto\u201d \u2192 \u201eZam\u00f3wienia\u201d<\/a>, je\u015bli sk\u0142adali Pa\u0144stwo zam\u00f3wienie z konta. Znajduj\u0105 si\u0119 tam wszystkie zam\u00f3wienia wraz z dat\u0105, statusem i kwot\u0105. Je\u015bli zam\u00f3wienie zosta\u0142o z\u0142o\u017cone jako go\u015b\u0107, prosimy zachowa\u0107 e-mail z potwierdzeniem.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21ad823049410917' value=6abbada21ad823049410917><input type='hidden' id='bg-show-more-text-6abbada21ad823049410917' value='Czy mog\u0119 otrzyma\u0107 faktur\u0119?'><input type='hidden' id='bg-show-less-text-6abbada21ad823049410917' value='Czy mog\u0119 otrzyma\u0107 faktur\u0119?'><input type='hidden' id='bg-icon-bg-color-6abbada21ad823049410917' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21ad823049410917' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21ad823049410917\"  class='button bg-  luga-help-q' style='' >Czy mog\u0119 otrzyma\u0107 faktur\u0119?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21ad823049410917' class='bg-showmore-closed ' ><p>Tak. Na stronie \u201eZam\u00f3wienie\u201d zaznacz \u201eChc\u0119 otrzyma\u0107 faktur\u0119\u201d i uzupe\u0142nij nazw\u0119 firmy, numer EIK, adres do faktury oraz osob\u0119 upowa\u017cnion\u0105 (MOL).<\/p>\n<\/div><\/div><\/div><p class=\"luga-help-more\"><a href=\"https:\/\/www.luga.bg\/pl\/warunki-korzystania\/\">Szczeg\u00f3\u0142y: Warunki korzystania<\/a><\/p><\/section><\/div><\/div><\/div><\/div><\/div><div id=\"pg-99971-3\"  class=\"panel-grid panel-has-style\" ><div class=\"luga-help-row panel-row-style panel-row-style-for-99971-3\" ><div id=\"pgc-99971-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-99971-3-0-0\" class=\"so-panel widget widget_lugabg_help_faq luga-help-w panel-first-child panel-last-child\" data-index=\"3\" ><div class=\"luga-help\"><section class=\"luga-help-group\" id=\"dostavka\"><h2 class=\"luga-help-h2 luga-help-group-h\"><span class=\"luga-help-gi\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1 4h13v11H1z\"\/><path d=\"M14 8h4l3 3v4h-7z\"\/><circle cx=\"6\" cy=\"18\" r=\"2\"\/><circle cx=\"17\" cy=\"18\" r=\"2\"\/><\/svg><\/span>Dostawa i p\u0142atno\u015b\u0107<\/h2><div class=\"luga-help-list\"><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21b0919006937151' value=6abbada21b0919006937151><input type='hidden' id='bg-show-more-text-6abbada21b0919006937151' value='Jakie sposoby dostawy oferujecie?'><input type='hidden' id='bg-show-less-text-6abbada21b0919006937151' value='Jakie sposoby dostawy oferujecie?'><input type='hidden' id='bg-icon-bg-color-6abbada21b0919006937151' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21b0919006937151' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21b0919006937151\"  class='button bg-  luga-help-q' style='' >Jakie sposoby dostawy oferujecie?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21b0919006937151' class='bg-showmore-closed ' ><p>W Bu\u0142garii dostarczamy firmami Speedy, Econt i BOX NOW \u2014 do punktu, do automatu paczkowego lub pod adres. Przesy\u0142ki wysy\u0142amy z mo\u017cliwo\u015bci\u0105 sprawdzenia zawarto\u015bci.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21b0dc9096276078' value=6abbada21b0dc9096276078><input type='hidden' id='bg-show-more-text-6abbada21b0dc9096276078' value='Jaki jest czas dostawy?'><input type='hidden' id='bg-show-less-text-6abbada21b0dc9096276078' value='Jaki jest czas dostawy?'><input type='hidden' id='bg-icon-bg-color-6abbada21b0dc9096276078' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21b0dc9096276078' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21b0dc9096276078\"  class='button bg-  luga-help-q' style='' >Jaki jest czas dostawy?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21b0dc9096276078' class='bg-showmore-closed ' ><p>Zam\u00f3wienia realizujemy i wysy\u0142amy w ci\u0105gu 2 dni roboczych, a za granic\u0119 \u2014 do 3. Staramy si\u0119 wys\u0142a\u0107 zam\u00f3wienie w dniu, w kt\u00f3rym je otrzymamy; te z\u0142o\u017cone po godz. 14:00 mog\u0105 zosta\u0107 wys\u0142ane nast\u0119pnego dnia roboczego. Dalszy czas dostawy zale\u017cy od kuriera.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21b13f3007108714' value=6abbada21b13f3007108714><input type='hidden' id='bg-show-more-text-6abbada21b13f3007108714' value='Ile kosztuje dostawa?'><input type='hidden' id='bg-show-less-text-6abbada21b13f3007108714' value='Ile kosztuje dostawa?'><input type='hidden' id='bg-icon-bg-color-6abbada21b13f3007108714' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21b13f3007108714' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21b13f3007108714\"  class='button bg-  luga-help-q' style='' >Ile kosztuje dostawa?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21b13f3007108714' class='bg-showmore-closed ' ><p>Cena jest wyliczana na stronie \u201eZam\u00f3wienie\u201d wed\u0142ug taryfy wybranego kuriera i zale\u017cy od wagi przesy\u0142ki oraz od tego, czy dostawa jest do punktu, automatu czy pod adres. Zobaczysz j\u0105 przed potwierdzeniem zam\u00f3wienia.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21b26b5090630558' value=6abbada21b26b5090630558><input type='hidden' id='bg-show-more-text-6abbada21b26b5090630558' value='Kiedy dostawa jest darmowa?'><input type='hidden' id='bg-show-less-text-6abbada21b26b5090630558' value='Kiedy dostawa jest darmowa?'><input type='hidden' id='bg-icon-bg-color-6abbada21b26b5090630558' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21b26b5090630558' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21b26b5090630558\"  class='button bg-  luga-help-q' style='' >Kiedy dostawa jest darmowa?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21b26b5090630558' class='bg-showmore-closed ' ><p>W Bu\u0142garii dostawa jest bezp\u0142atna:<\/p>\n<ul>\n<li>do punktu Econt \u2014 przy zam\u00f3wieniu powy\u017cej 200\u00a0\u20ac;<\/li>\n<li>do punktu Speedy \u2014 przy zam\u00f3wieniu powy\u017cej 200\u00a0\u20ac;<\/li>\n<li>do paczkomatu BOX NOW \u2014 przy zam\u00f3wieniu powy\u017cej 100\u00a0\u20ac.<\/li>\n<\/ul>\n<p>Dla du\u017cych opakowa\u0144 lugi obowi\u0105zuj\u0105 ograniczenia \u2014 sprawd\u017a je na stronie <a href=\"https:\/\/www.luga.bg\/pl\/dostawa\/\">\u201eDostawa\u201d<\/a>. Dostawa pod wskazany adres jest p\u0142atna wed\u0142ug taryfy kuriera.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21bcc09063112875' value=6abbada21bcc09063112875><input type='hidden' id='bg-show-more-text-6abbada21bcc09063112875' value='Jak mog\u0119 zap\u0142aci\u0107?'><input type='hidden' id='bg-show-less-text-6abbada21bcc09063112875' value='Jak mog\u0119 zap\u0142aci\u0107?'><input type='hidden' id='bg-icon-bg-color-6abbada21bcc09063112875' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21bcc09063112875' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21bcc09063112875\"  class='button bg-  luga-help-q' style='' >Jak mog\u0119 zap\u0142aci\u0107?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21bcc09063112875' class='bg-showmore-closed ' ><p>P\u0142atno\u015b\u0107 przy odbiorze, kart\u0105 debetow\u0105 lub kredytow\u0105 (Visa, MasterCard, Maestro), przez PayPal lub Google Pay. P\u0142atno\u015bci kart\u0105 realizowane s\u0105 przez zabezpieczone systemy Braintree i PayPal \u2014 Luga.bg nie przechowuje danych Pa\u0144stwa karty. Za p\u0142atno\u015b\u0107 nie s\u0105 naliczane \u017cadne dodatkowe op\u0142aty.<\/p>\n<p>P\u0142atno\u015b\u0107 przy odbiorze nie jest dost\u0119pna przy dostawie do automatu BOX NOW oraz przy dostawie poza Bu\u0142gari\u0119.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21bcfd1082047825' value=6abbada21bcfd1082047825><input type='hidden' id='bg-show-more-text-6abbada21bcfd1082047825' value='Czy dostarczacie poza Bu\u0142gari\u0119?'><input type='hidden' id='bg-show-less-text-6abbada21bcfd1082047825' value='Czy dostarczacie poza Bu\u0142gari\u0119?'><input type='hidden' id='bg-icon-bg-color-6abbada21bcfd1082047825' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21bcfd1082047825' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21bcfd1082047825\"  class='button bg-  luga-help-q' style='' >Czy dostarczacie poza Bu\u0142gari\u0119?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21bcfd1082047825' class='bg-showmore-closed ' ><p>Tak \u2014 firmami Speedy i BOX NOW, je\u015bli obs\u0142uguj\u0105 dany kraj. Cena zale\u017cy od wagi, rozmiaru i kraju, a wyliczana jest na stronie \u201eZam\u00f3wienie\u201d. Realizacja trwa do 3 dni roboczych.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21bd2f7075024517' value=6abbada21bd2f7075024517><input type='hidden' id='bg-show-more-text-6abbada21bd2f7075024517' value='Jak \u015bledzi\u0107 moj\u0105 przesy\u0142k\u0119?'><input type='hidden' id='bg-show-less-text-6abbada21bd2f7075024517' value='Jak \u015bledzi\u0107 moj\u0105 przesy\u0142k\u0119?'><input type='hidden' id='bg-icon-bg-color-6abbada21bd2f7075024517' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21bd2f7075024517' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21bd2f7075024517\"  class='button bg-  luga-help-q' style='' >Jak \u015bledzi\u0107 moj\u0105 przesy\u0142k\u0119?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21bd2f7075024517' class='bg-showmore-closed ' ><p>Numer do \u015bledzenia znajduje si\u0119 w wiadomo\u015bci e-mail, w kt\u00f3rej informujemy o wys\u0142aniu zam\u00f3wienia. Za jego pomoc\u0105 mo\u017cna \u015bledzi\u0107 przesy\u0142k\u0119 u kuriera. Status zam\u00f3wienia mo\u017cna r\u00f3wnie\u017c sprawdzi\u0107 na stronie <a href=\"https:\/\/www.luga.bg\/pl\/sledzenie-zamowienia\/\">\u201e\u015aledzenie zam\u00f3wienia\u201d<\/a>.<\/p>\n<\/div><\/div><\/div><p class=\"luga-help-more\"><a href=\"https:\/\/www.luga.bg\/pl\/dostawa\/\">Szczeg\u00f3\u0142y: Dostawa<\/a><a href=\"https:\/\/www.luga.bg\/pl\/warunki-korzystania\/\">P\u0142atno\u015b\u0107 w Regulaminie<\/a><\/p><\/section><\/div><\/div><\/div><\/div><\/div><div id=\"pg-99971-4\"  class=\"panel-grid panel-has-style\" ><div class=\"luga-help-row panel-row-style panel-row-style-for-99971-4\" ><div id=\"pgc-99971-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-99971-4-0-0\" class=\"so-panel widget widget_lugabg_help_faq luga-help-w panel-first-child panel-last-child\" data-index=\"4\" ><div class=\"luga-help\"><section class=\"luga-help-group\" id=\"otstapki\"><h2 class=\"luga-help-h2 luga-help-group-h\"><span class=\"luga-help-gi\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"3\" y=\"8\" width=\"18\" height=\"13\" rx=\"1.5\"\/><path d=\"M3 12h18M12 8v13\"\/><path d=\"M12 8S9.5 3 7.5 4.5 9.8 8 12 8zM12 8s2.5-5 4.5-3.5S14.2 8 12 8z\"\/><\/svg><\/span>Rabaty i promocje<\/h2><div class=\"luga-help-list\"><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21c0624015698042' value=6abbada21c0624015698042><input type='hidden' id='bg-show-more-text-6abbada21c0624015698042' value='Czy oferujecie rabaty przy wi\u0119kszym zam\u00f3wieniu?'><input type='hidden' id='bg-show-less-text-6abbada21c0624015698042' value='Czy oferujecie rabaty przy wi\u0119kszym zam\u00f3wieniu?'><input type='hidden' id='bg-icon-bg-color-6abbada21c0624015698042' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21c0624015698042' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21c0624015698042\"  class='button bg-  luga-help-q' style='' >Czy oferujecie rabaty przy wi\u0119kszym zam\u00f3wieniu?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21c0624015698042' class='bg-showmore-closed ' ><p>Tak, przy zam\u00f3wieniach sk\u0142adanych przez stron\u0119: 5% przy zam\u00f3wieniu powy\u017cej 50 \u20ac i 10% przy zam\u00f3wieniu powy\u017cej 75 \u20ac. Kwot\u0119 liczymy bez kosztu dostawy, a rabat nalicza si\u0119 automatycznie w koszyku.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21c0ab3066604469' value=6abbada21c0ab3066604469><input type='hidden' id='bg-show-more-text-6abbada21c0ab3066604469' value='Czy musz\u0119 wpisywa\u0107 kod rabatowy?'><input type='hidden' id='bg-show-less-text-6abbada21c0ab3066604469' value='Czy musz\u0119 wpisywa\u0107 kod rabatowy?'><input type='hidden' id='bg-icon-bg-color-6abbada21c0ab3066604469' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21c0ab3066604469' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21c0ab3066604469\"  class='button bg-  luga-help-q' style='' >Czy musz\u0119 wpisywa\u0107 kod rabatowy?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21c0ab3066604469' class='bg-showmore-closed ' ><p>Nie. Rabaty ilo\u015bciowe naliczaj\u0105 si\u0119 automatycznie w koszyku. Rabaty indywidualne \u2014 przy wi\u0119kszych zam\u00f3wieniach i w ramach akcji promocyjnych \u2014 r\u00f3wnie\u017c przyznawane s\u0105 automatycznie, je\u015bli do Twojego adresu e-mail przypisany jest aktywny rabat. Nie musisz wpisywa\u0107 niczego r\u0119cznie.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21c0df9089744985' value=6abbada21c0df9089744985><input type='hidden' id='bg-show-more-text-6abbada21c0df9089744985' value='Czy rabaty mo\u017cna \u0142\u0105czy\u0107?'><input type='hidden' id='bg-show-less-text-6abbada21c0df9089744985' value='Czy rabaty mo\u017cna \u0142\u0105czy\u0107?'><input type='hidden' id='bg-icon-bg-color-6abbada21c0df9089744985' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21c0df9089744985' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21c0df9089744985\"  class='button bg-  luga-help-q' style='' >Czy rabaty mo\u017cna \u0142\u0105czy\u0107?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21c0df9089744985' class='bg-showmore-closed ' ><p>Rabat ilo\u015bciowy dolicza si\u0119 tak\u017ce do produkt\u00f3w ju\u017c przecenionych \u2014 dzi\u0119ki temu na jednym produkcie mo\u017cesz zyska\u0107 wi\u0119cej ni\u017c jeden rabat. Kwot\u0119 ko\u0144cow\u0105 ze wszystkimi rabatami zobaczysz w koszyku, zanim z\u0142o\u017cysz zam\u00f3wienie.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21c10f8039264515' value=6abbada21c10f8039264515><input type='hidden' id='bg-show-more-text-6abbada21c10f8039264515' value='Gdzie zobacz\u0119 aktualne promocje?'><input type='hidden' id='bg-show-less-text-6abbada21c10f8039264515' value='Gdzie zobacz\u0119 aktualne promocje?'><input type='hidden' id='bg-icon-bg-color-6abbada21c10f8039264515' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21c10f8039264515' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21c10f8039264515\"  class='button bg-  luga-help-q' style='' >Gdzie zobacz\u0119 aktualne promocje?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21c10f8039264515' class='bg-showmore-closed ' ><p>Produkty w promocji s\u0105 oznaczone w sklepie oraz na stronie ka\u017cdego produktu \u2014 z procentem i kwot\u0105 obni\u017cki. Zobacz te\u017c pakiety promocyjne, w kt\u00f3rych sam \u0142\u0105czysz produkty z lug\u0105 ANCHIALO w ni\u017cszej cenie.<\/p>\n<\/div><\/div><\/div><p class=\"luga-help-more\"><a href=\"https:\/\/www.luga.bg\/pl\/rabaty\/\">Szczeg\u00f3\u0142y: Rabaty<\/a><\/p><\/section><\/div><\/div><\/div><\/div><\/div><div id=\"pg-99971-5\"  class=\"panel-grid panel-has-style\" ><div class=\"luga-help-row panel-row-style panel-row-style-for-99971-5\" ><div id=\"pgc-99971-5-0\"  class=\"panel-grid-cell\" ><div id=\"panel-99971-5-0-0\" class=\"so-panel widget widget_lugabg_help_faq luga-help-w panel-first-child panel-last-child\" data-index=\"5\" ><div class=\"luga-help\"><section class=\"luga-help-group\" id=\"vrashtane\"><h2 class=\"luga-help-h2 luga-help-group-h\"><span class=\"luga-help-gi\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 12a9 9 0 1 1 3 6.7\"\/><path d=\"M3 20v-5h5\"\/><\/svg><\/span>Zwroty i reklamacje<\/h2><div class=\"luga-help-list\"><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21c54f8033845045' value=6abbada21c54f8033845045><input type='hidden' id='bg-show-more-text-6abbada21c54f8033845045' value='Czy mog\u0119 zwr\u00f3ci\u0107 produkt?'><input type='hidden' id='bg-show-less-text-6abbada21c54f8033845045' value='Czy mog\u0119 zwr\u00f3ci\u0107 produkt?'><input type='hidden' id='bg-icon-bg-color-6abbada21c54f8033845045' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21c54f8033845045' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21c54f8033845045\"  class='button bg-  luga-help-q' style='' >Czy mog\u0119 zwr\u00f3ci\u0107 produkt?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21c54f8033845045' class='bg-showmore-closed ' ><p>Tak. Mog\u0105 Pa\u0144stwo odst\u0105pi\u0107 od zakupu bez podania przyczyny w terminie 14 dni od otrzymania przesy\u0142ki. Prosimy o kontakt przez <a href=\"https:\/\/www.luga.bg\/pl\/kontakt\/\">formularz kontaktowy<\/a> lub pod numerem <a href=\"tel:+359893445005\">0893 445 005<\/a>, podaj\u0105c numer zam\u00f3wienia, kt\u00f3re produkty s\u0105 zwracane oraz numer IBAN, je\u015bli p\u0142atno\u015b\u0107 zosta\u0142a dokonana przy odbiorze.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21c8e05005482207' value=6abbada21c8e05005482207><input type='hidden' id='bg-show-more-text-6abbada21c8e05005482207' value='Jak odes\u0142a\u0107 produkt?'><input type='hidden' id='bg-show-less-text-6abbada21c8e05005482207' value='Jak odes\u0142a\u0107 produkt?'><input type='hidden' id='bg-icon-bg-color-6abbada21c8e05005482207' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21c8e05005482207' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21c8e05005482207\"  class='button bg-  luga-help-q' style='' >Jak odes\u0142a\u0107 produkt?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21c8e05005482207' class='bg-showmore-closed ' ><p>Wy\u015blij go w ci\u0105gu 14 dni od zg\u0142oszenia odst\u0105pienia firm\u0105 Econt, Speedy lub BOX NOW \u2014 potwierdzimy Ci adres, punkt lub automat paczkowy. Koszty zwrotu ponosi kupuj\u0105cy. Produkt musi by\u0107 w stanie nienaruszonym, w oryginalnym opakowaniu i z dokumentami.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21c92c0097348551' value=6abbada21c92c0097348551><input type='hidden' id='bg-show-more-text-6abbada21c92c0097348551' value='Kiedy produkt nie podlega zwrotowi?'><input type='hidden' id='bg-show-less-text-6abbada21c92c0097348551' value='Kiedy produkt nie podlega zwrotowi?'><input type='hidden' id='bg-icon-bg-color-6abbada21c92c0097348551' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21c92c0097348551' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21c92c0097348551\"  class='button bg-  luga-help-q' style='' >Kiedy produkt nie podlega zwrotowi?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21c92c0097348551' class='bg-showmore-closed ' ><p>Produkty zapiecz\u0119towane, kt\u00f3re zosta\u0142y otwarte po dostawie, nie podlegaj\u0105 zwrotowi ze wzgl\u0119d\u00f3w higienicznych i zdrowotnych (art. 57 bu\u0142garskiej ustawy o ochronie konsument\u00f3w). Nie dotyczy to wad fabrycznych.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21c9bd9023766935' value=6abbada21c9bd9023766935><input type='hidden' id='bg-show-more-text-6abbada21c9bd9023766935' value='Otrzyma\u0142em uszkodzony lub niew\u0142a\u015bciwy produkt. Co mam zrobi\u0107?'><input type='hidden' id='bg-show-less-text-6abbada21c9bd9023766935' value='Otrzyma\u0142em uszkodzony lub niew\u0142a\u015bciwy produkt. Co mam zrobi\u0107?'><input type='hidden' id='bg-icon-bg-color-6abbada21c9bd9023766935' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21c9bd9023766935' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21c9bd9023766935\"  class='button bg-  luga-help-q' style='' >Otrzyma\u0142em uszkodzony lub niew\u0142a\u015bciwy produkt. Co mam zrobi\u0107?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21c9bd9023766935' class='bg-showmore-closed ' ><p>Prosimy opisa\u0107 problem za po\u015brednictwem <a href=\"https:\/\/www.luga.bg\/pl\/kontakt\/\">formularza kontaktowego<\/a> lub zadzwoni\u0107 pod numer <a href=\"tel:+359893445005\">0893 445 005<\/a>, podaj\u0105c numer zam\u00f3wienia \u2014 poinformujemy, jak przes\u0142a\u0107 nam zdj\u0119cia produktu i opakowania. Wymieniamy produkt na nowy na nasz koszt \u2014 pokrywamy obie przesy\u0142ki, nawet je\u015bli opakowanie zosta\u0142o otwarte. W przypadku widocznych uszkodze\u0144 powsta\u0142ych podczas transportu prosimy o zg\u0142oszenie w ci\u0105gu 14 dni od otrzymania przesy\u0142ki.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21cadf0010966494' value=6abbada21cadf0010966494><input type='hidden' id='bg-show-more-text-6abbada21cadf0010966494' value='Kiedy otrzymam zwrot pieni\u0119dzy?'><input type='hidden' id='bg-show-less-text-6abbada21cadf0010966494' value='Kiedy otrzymam zwrot pieni\u0119dzy?'><input type='hidden' id='bg-icon-bg-color-6abbada21cadf0010966494' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21cadf0010966494' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21cadf0010966494\"  class='button bg-  luga-help-q' style='' >Kiedy otrzymam zwrot pieni\u0119dzy?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21cadf0010966494' class='bg-showmore-closed ' ><p>W ci\u0105gu 14 dni od otrzymania odst\u0105pienia \u2014 w taki sam spos\u00f3b, w jaki dokonano p\u0142atno\u015bci; przy p\u0142atno\u015bci przy odbiorze \u2014 przelewem na wskazany numer IBAN. Mo\u017cemy wstrzyma\u0107 si\u0119 ze zwrotem do czasu otrzymania produktu z powrotem lub dowodu jego odes\u0142ania.<\/p>\n<\/div><\/div><\/div><p class=\"luga-help-more\"><a href=\"https:\/\/www.luga.bg\/pl\/warunki-korzystania\/\">Szczeg\u00f3\u0142y: Warunki zwrotu i wymiany<\/a><\/p><\/section><\/div><\/div><\/div><\/div><\/div><div id=\"pg-99971-6\"  class=\"panel-grid panel-has-style\" ><div class=\"luga-help-row panel-row-style panel-row-style-for-99971-6\" ><div id=\"pgc-99971-6-0\"  class=\"panel-grid-cell\" ><div id=\"panel-99971-6-0-0\" class=\"so-panel widget widget_lugabg_help_faq luga-help-w panel-first-child panel-last-child\" data-index=\"6\" ><div class=\"luga-help\"><section class=\"luga-help-group\" id=\"produkti\"><h2 class=\"luga-help-h2 luga-help-group-h\"><span class=\"luga-help-gi\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 3c3.6 3.3 6 6.3 6 9.5A6 6 0 0 1 6 12.5C6 9.3 8.4 6.3 12 3z\"\/><path d=\"M9.5 13.5a2.6 2.6 0 0 0 2.5 2.6\"\/><\/svg><\/span>Produkty i stosowanie<\/h2><div class=\"luga-help-list\"><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21ccbb5049762901' value=6abbada21ccbb5049762901><input type='hidden' id='bg-show-more-text-6abbada21ccbb5049762901' value='Jak wybra\u0107 odpowiedni produkt?'><input type='hidden' id='bg-show-less-text-6abbada21ccbb5049762901' value='Jak wybra\u0107 odpowiedni produkt?'><input type='hidden' id='bg-icon-bg-color-6abbada21ccbb5049762901' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21ccbb5049762901' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21ccbb5049762901\"  class='button bg-  luga-help-q' style='' >Jak wybra\u0107 odpowiedni produkt?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21ccbb5049762901' class='bg-showmore-closed ' ><p>Zacznij od swojej potrzeby: w menu i na stronie g\u0142\u00f3wnej produkty s\u0105 uporz\u0105dkowane wed\u0142ug przeznaczenia \u2014 stawy i mi\u0119\u015bnie, masa\u017c, higiena jamy ustnej, k\u0105piel i SPA. Ka\u017cdy produkt ma opis, spos\u00f3b u\u017cycia oraz opinie klient\u00f3w. W razie w\u0105tpliwo\u015bci zadzwo\u0144 pod numer <a href=\"tel:+359893445005\">0893 445 005<\/a>.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21cd030039760549' value=6abbada21cd030039760549><input type='hidden' id='bg-show-more-text-6abbada21cd030039760549' value='Czym r\u00f3\u017cni si\u0119 stabilizowana luga od b\u0142ota limanowego?'><input type='hidden' id='bg-show-less-text-6abbada21cd030039760549' value='Czym r\u00f3\u017cni si\u0119 stabilizowana luga od b\u0142ota limanowego?'><input type='hidden' id='bg-icon-bg-color-6abbada21cd030039760549' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21cd030039760549' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21cd030039760549\"  class='button bg-  luga-help-q' style='' >Czym r\u00f3\u017cni si\u0119 stabilizowana luga od b\u0142ota limanowego?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21cd030039760549' class='bg-showmore-closed ' ><p>Luga to g\u0119sta, oleista ciecz, kt\u00f3ra pozostaje w salinach po skrystalizowaniu soli. Jest wyj\u0105tkowo bogata w sole magnezu. W produktach ANCHIALO luga jest filtrowana i stabilizowana, aby zachowa\u0107 swoje w\u0142a\u015bciwo\u015bci.<\/p>\n<p>B\u0142oto limanowe to czarny osad z dna s\u0142onego jeziora w Pomorie, gromadzony przez stulecia. Sk\u0142ad obu jest zbli\u017cony, ale b\u0142oto ma ziarnist\u0105 struktur\u0119 i dlatego dzia\u0142a r\u00f3wnie\u017c z\u0142uszczaj\u0105co. Wi\u0119cej \u2014 w <a href=\"https:\/\/www.luga.bg\/pl\/czym-jest-luga\/\">\u201eCzym jest luga?\u201d<\/a>.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21cfe59047688938' value=6abbada21cfe59047688938><input type='hidden' id='bg-show-more-text-6abbada21cfe59047688938' value='Gdzie opisany jest spos\u00f3b u\u017cycia?'><input type='hidden' id='bg-show-less-text-6abbada21cfe59047688938' value='Gdzie opisany jest spos\u00f3b u\u017cycia?'><input type='hidden' id='bg-icon-bg-color-6abbada21cfe59047688938' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21cfe59047688938' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21cfe59047688938\"  class='button bg-  luga-help-q' style='' >Gdzie opisany jest spos\u00f3b u\u017cycia?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21cfe59047688938' class='bg-showmore-closed ' ><p>W opisie ka\u017cdego produktu, w sekcji \u201eSpos\u00f3b u\u017cycia\". Szczeg\u00f3\u0142owe procedury znajd\u0105 Pa\u0144stwo na stronie <a href=\"https:\/\/www.luga.bg\/pl\/zabiegi-z-luga\/\">\u201eZabiegi z lug\u0105\"<\/a>.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21d2895021776544' value=6abbada21d2895021776544><input type='hidden' id='bg-show-more-text-6abbada21d2895021776544' value='Gdzie s\u0105 filmy z zabiegami?'><input type='hidden' id='bg-show-less-text-6abbada21d2895021776544' value='Gdzie s\u0105 filmy z zabiegami?'><input type='hidden' id='bg-icon-bg-color-6abbada21d2895021776544' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21d2895021776544' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21d2895021776544\"  class='button bg-  luga-help-q' style='' >Gdzie s\u0105 filmy z zabiegami?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21d2895021776544' class='bg-showmore-closed ' ><p>Na stronie <a href=\"https:\/\/www.luga.bg\/pl\/wideo-z-zabiegami\/\">\u201eZabiegi wideo\u201d<\/a> \u2014 tam nagrano zabiegi z lug\u0105 z Morza Czarnego i b\u0142otem limanowym.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21d52c5089250583' value=6abbada21d52c5089250583><input type='hidden' id='bg-show-more-text-6abbada21d52c5089250583' value='Jak zada\u0107 pytanie o konkretny produkt?'><input type='hidden' id='bg-show-less-text-6abbada21d52c5089250583' value='Jak zada\u0107 pytanie o konkretny produkt?'><input type='hidden' id='bg-icon-bg-color-6abbada21d52c5089250583' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21d52c5089250583' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21d52c5089250583\"  class='button bg-  luga-help-q' style='' >Jak zada\u0107 pytanie o konkretny produkt?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21d52c5089250583' class='bg-showmore-closed ' ><p>Na stronie produktu, w sekcji z opiniami, kliknij \u201eZadaj pytanie\". Pytanie i odpowied\u017a pozostaj\u0105 tam i pomagaj\u0105 r\u00f3wnie\u017c innym klientom. Mo\u017cesz te\u017c zadzwoni\u0107 pod numer <a href=\"tel:+359893445005\">0893 445 005<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"luga-help-note\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 20c0-9 6-14 16-14 0 10-5 15-13 15-2 0-3-.4-3-1z\"\/><path d=\"M9 15c2-3 5-5 8-6\"\/><\/svg><div><p>Informacje zamieszczone na stronie maj\u0105 charakter og\u00f3lny i nie zast\u0119puj\u0105 konsultacji ze specjalist\u0105 medycznym. W przypadku problem\u00f3w zdrowotnych przed rozpocz\u0119ciem zabieg\u00f3w nale\u017cy skonsultowa\u0107 si\u0119 z lekarzem.<\/p>\n<\/div><\/div><p class=\"luga-help-more\"><a href=\"https:\/\/www.luga.bg\/pl\/czym-jest-luga\/\">Czym jest luga?<\/a><a href=\"https:\/\/www.luga.bg\/pl\/zabiegi-z-luga\/\">Zabiegi z lug\u0105<\/a><a href=\"https:\/\/www.luga.bg\/pl\/wideo-z-zabiegami\/\">Wideo z zabieg\u00f3w<\/a><\/p><\/section><\/div><\/div><\/div><\/div><\/div><div id=\"pg-99971-7\"  class=\"panel-grid panel-has-style\" ><div class=\"luga-help-row panel-row-style panel-row-style-for-99971-7\" ><div id=\"pgc-99971-7-0\"  class=\"panel-grid-cell\" ><div id=\"panel-99971-7-0-0\" class=\"so-panel widget widget_lugabg_help_faq luga-help-w panel-first-child panel-last-child\" data-index=\"7\" ><div class=\"luga-help\"><section class=\"luga-help-group\" id=\"profil\"><h2 class=\"luga-help-h2 luga-help-group-h\"><span class=\"luga-help-gi\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"8\" r=\"4\"\/><path d=\"M4 21a8 8 0 0 1 16 0\"\/><\/svg><\/span>Konto i rejestracja<\/h2><div class=\"luga-help-list\"><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21d7e40066723611' value=6abbada21d7e40066723611><input type='hidden' id='bg-show-more-text-6abbada21d7e40066723611' value='Jak za\u0142o\u017cy\u0107 konto?'><input type='hidden' id='bg-show-less-text-6abbada21d7e40066723611' value='Jak za\u0142o\u017cy\u0107 konto?'><input type='hidden' id='bg-icon-bg-color-6abbada21d7e40066723611' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21d7e40066723611' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21d7e40066723611\"  class='button bg-  luga-help-q' style='' >Jak za\u0142o\u017cy\u0107 konto?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21d7e40066723611' class='bg-showmore-closed ' ><p>W zak\u0142adce <a href=\"https:\/\/www.luga.bg\/pl\/moje-konto\/\">\u201eMoje konto\u201d<\/a> \u2192 \u201eRejestracja\u201d lub w trakcie sk\u0142adania zam\u00f3wienia. Podaj adres e-mail i has\u0142o \u2014 otrzymasz wiadomo\u015b\u0107 z linkiem, a konto zostanie aktywowane po jego otwarciu. Mo\u017cesz te\u017c zalogowa\u0107 si\u0119 bezpo\u015brednio przez konto Google lub Facebook.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21d8e68081861741' value=6abbada21d8e68081861741><input type='hidden' id='bg-show-more-text-6abbada21d8e68081861741' value='Jak zalogowa\u0107 si\u0119 na swoje konto?'><input type='hidden' id='bg-show-less-text-6abbada21d8e68081861741' value='Jak zalogowa\u0107 si\u0119 na swoje konto?'><input type='hidden' id='bg-icon-bg-color-6abbada21d8e68081861741' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21d8e68081861741' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21d8e68081861741\"  class='button bg-  luga-help-q' style='' >Jak zalogowa\u0107 si\u0119 na swoje konto?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21d8e68081861741' class='bg-showmore-closed ' ><p>Kliknij ikon\u0119 profilu u g\u00f3ry strony i wybierz \u201eZaloguj si\u0119\" lub otw\u00f3rz <a href=\"https:\/\/www.luga.bg\/pl\/moje-konto\/\">\u201eMoje konto\"<\/a>. Zaloguj si\u0119 za pomoc\u0105 adresu e-mail i has\u0142a albo przez Google lub Facebooka.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21d9ee7010477465' value=6abbada21d9ee7010477465><input type='hidden' id='bg-show-more-text-6abbada21d9ee7010477465' value='Zapomnia\u0142em has\u0142a. Co zrobi\u0107?'><input type='hidden' id='bg-show-less-text-6abbada21d9ee7010477465' value='Zapomnia\u0142em has\u0142a. Co zrobi\u0107?'><input type='hidden' id='bg-icon-bg-color-6abbada21d9ee7010477465' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21d9ee7010477465' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21d9ee7010477465\"  class='button bg-  luga-help-q' style='' >Zapomnia\u0142em has\u0142a. Co zrobi\u0107?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21d9ee7010477465' class='bg-showmore-closed ' ><p>Na stronie logowania kliknij <a href=\"https:\/\/www.luga.bg\/pl\/moje-konto\/lost-password\/\">\u201eNie pami\u0119tasz has\u0142a?\u201d<\/a> i wpisz sw\u00f3j adres e-mail. Otrzymasz wiadomo\u015b\u0107 z linkiem, kt\u00f3ry pozwoli Ci ustawi\u0107 nowe has\u0142o.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21dafc3085028697' value=6abbada21dafc3085028697><input type='hidden' id='bg-show-more-text-6abbada21dafc3085028697' value='Jakie korzy\u015bci daje konto?'><input type='hidden' id='bg-show-less-text-6abbada21dafc3085028697' value='Jakie korzy\u015bci daje konto?'><input type='hidden' id='bg-icon-bg-color-6abbada21dafc3085028697' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21dafc3085028697' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21dafc3085028697\"  class='button bg-  luga-help-q' style='' >Jakie korzy\u015bci daje konto?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21dafc3085028697' class='bg-showmore-closed ' ><p>Twoje dane i adresy uzupe\u0142niaj\u0105 si\u0119 automatycznie przy kolejnym zam\u00f3wieniu, a w zak\u0142adce \u201eZam\u00f3wienia\u201d widzisz ca\u0142\u0105 histori\u0119 swoich zakup\u00f3w.<\/p>\n<\/div><\/div><div class=\"luga-help-qa\"><input type='hidden' bg_collapse_expand_pro='6abbada21db375068980476' value=6abbada21db375068980476><input type='hidden' id='bg-show-more-text-6abbada21db375068980476' value='Jak zmieni\u0107 lub usun\u0105\u0107 swoje dane?'><input type='hidden' id='bg-show-less-text-6abbada21db375068980476' value='Jak zmieni\u0107 lub usun\u0105\u0107 swoje dane?'><input type='hidden' id='bg-icon-bg-color-6abbada21db375068980476' value=''><h3 class=\"luga-help-q-h\"><button id='bg-showmore-action-6abbada21db375068980476' type=\"button\" aria-expanded=\"false\" aria-controls=\"bg-showmore-pro-hidden-6abbada21db375068980476\"  class='button bg-  luga-help-q' style='' >Jak zmieni\u0107 lub usun\u0105\u0107 swoje dane?<\/button><\/h3><div id='bg-showmore-pro-hidden-6abbada21db375068980476' class='bg-showmore-closed ' ><p>Swoje dane i adresy zmienisz w <a href=\"https:\/\/www.luga.bg\/pl\/moje-konto\/\">\u201eMoim profilu\u201d<\/a>. Je\u015bli chcesz, aby Tw\u00f3j profil i dane zosta\u0142y usuni\u0119te, napisz do nas przez <a href=\"https:\/\/www.luga.bg\/pl\/kontakt\/\">formularz kontaktowy<\/a>.<\/p>\n<\/div><\/div><\/div><p class=\"luga-help-more\"><a href=\"https:\/\/www.luga.bg\/pl\/moje-konto\/\">Moje konto<\/a><a href=\"https:\/\/www.luga.bg\/pl\/polityka-prywatnosci\/\">Polityka prywatno\u015bci<\/a><\/p><\/section><\/div><\/div><\/div><\/div><\/div><div id=\"pg-99971-8\"  class=\"panel-grid panel-has-style\" ><div class=\"luga-help-row panel-row-style panel-row-style-for-99971-8\" ><div id=\"pgc-99971-8-0\"  class=\"panel-grid-cell\" ><div id=\"panel-99971-8-0-0\" class=\"so-panel widget widget_lugabg_help_contact luga-help-w panel-first-child panel-last-child\" data-index=\"8\" ><div class=\"luga-help\"><section class=\"luga-help-contact\" id=\"kontakt\"><div class=\"luga-help-contact-main\"><h2 class=\"luga-help-h2\">Nie znale\u017ali Pa\u0144stwo odpowiedzi?<\/h2><p class=\"luga-help-contact-text\">Zadzwo\u0144 \u2014 pomo\u017cemy w z\u0142o\u017ceniu zam\u00f3wienia, dostawie lub wyborze produktu.<\/p><a class=\"luga-help-phone\" href=\"tel:+359893445005\">0893 445 005<\/a><p class=\"luga-help-phone-l\">Zam\u00f3wienia i pytania<\/p><p class=\"luga-help-btns\"><a class=\"luga-help-btn luga-help-btn-call\" href=\"tel:+359893445005\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.9a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.7 2z\"\/><\/svg>Zadzwo\u0144<\/a><a class=\"luga-help-btn luga-help-btn-line\" href=\"https:\/\/www.luga.bg\/pl\/kontakt\/\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><path d=\"m3 7 9 6 9-6\"\/><\/svg>Napisz do nas<\/a><\/p><\/div><div class=\"luga-help-when\"><div class=\"luga-help-when-box\"><h3>Zadzwo\u0144, gdy\u2026<\/h3><ul><li>chc\u0105 Pa\u0144stwo zmieni\u0107 w\u0142a\u015bnie z\u0142o\u017cone zam\u00f3wienie;<\/li><li>przesy\u0142ka si\u0119 op\u00f3\u017ania lub wyst\u0105pi\u0142 problem z dostaw\u0105;<\/li><li>nie s\u0105 Pa\u0144stwo pewni, kt\u00f3ry produkt b\u0119dzie odpowiedni;<\/li><li>wol\u0105 Pa\u0144stwo z\u0142o\u017cy\u0107 zam\u00f3wienie telefonicznie.<\/li><\/ul><\/div><div class=\"luga-help-when-box\"><h3>Napisz do nas, gdy\u2026<\/h3><ul><li>produkt jest uszkodzony lub niezgodny z zam\u00f3wieniem;<\/li><li>zwracaj\u0105 Pa\u0144stwo produkt w terminie 14 dni;<\/li><li>chc\u0105 Pa\u0144stwo zmieni\u0107 lub usun\u0105\u0107 swoje dane osobowe.<\/li><\/ul><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>PomocJak mo\u017cemy pom\u00f3c?Znajd\u017a szybk\u0105 odpowied\u017a na pytania o zam\u00f3wienia, dostaw\u0119, p\u0142atno\u015b\u0107, rabaty i wyb\u00f3r produkt\u00f3w.Wyszukaj pytanie\u2026&times;Cz\u0119sto wyszukiwane:darmowa dostawazwrotfakturahas\u0142oWyczy\u015b\u0107 wyszukiwanieOd czego zacz\u0105\u0107?Jak z\u0142o\u017cy\u0107 zam\u00f3wienieKroki, go\u015b\u0107 lub konto, fakturaDostawa i p\u0142atno\u015b\u0107Kurierzy, terminy, darmowa dostawa\u015aledzenie zam\u00f3wieniaStatus zam\u00f3wienia i przesy\u0142kiRabaty i promocje5% i 10%, kampanie, pakiety promocyjneZwroty i reklamacje14 dni na odst\u0105pienie od umowy, wymiana w przypadku wadyWyb\u00f3r i [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"home-panels.php","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-99971","page","type-page","status-publish","hentry","post"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pomoc w zakupach \u2014 zam\u00f3wienia, dostawa, rabaty | Luga.bg<\/title>\n<meta name=\"description\" content=\"Szybkie odpowiedzi na pytania o zam\u00f3wienie, dostaw\u0119 i p\u0142atno\u015b\u0107, rabaty, zwroty, wyb\u00f3r produkt\u00f3w z lug\u0105 i b\u0142otem limanowym oraz konto w Luga.bg. Telefon 0893 445 005.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.luga.bg\/pl\/pomoc\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pomoc\" \/>\n<meta property=\"og:description\" content=\"Szybkie odpowiedzi na pytania o zam\u00f3wienie, dostaw\u0119 i p\u0142atno\u015b\u0107, rabaty, zwroty, wyb\u00f3r produkt\u00f3w z lug\u0105 i b\u0142otem limanowym oraz konto w Luga.bg. 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