{"id":567,"date":"2015-08-15T14:34:21","date_gmt":"2015-08-15T11:34:21","guid":{"rendered":"http:\/\/luga.bg\/bg_wp\/?page_id=54"},"modified":"2026-09-23T22:38:22","modified_gmt":"2026-09-23T19:38:22","slug":"contacts","status":"publish","type":"page","link":"https:\/\/www.luga.bg\/en\/contacts\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<div id=\"pl-567\"  class=\"panel-layout\" ><div id=\"pg-567-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-567-0-0\"  class=\"panel-grid-cell\" ><div class=\"luga-contacts\"><section class=\"lc-hero lc-bleed\"><div class=\"lc-wave\" aria-hidden=\"true\"><\/div><div class=\"lc-wrap\"><div class=\"lc-hero-text\"><p class=\"lc-eyebrow\">Contact Us<\/p><h1 class=\"lc-h1\">Speak directly with the producer<\/h1><div class=\"lc-lead\"><p>Behind Luga.bg stands a family-run factory in Pomorie. When you call or write to us, you'll hear back from someone on the team who knows every product inside out \u2014 we'll help with your order, delivery, or choosing the right lye and mud.<\/p>\n<\/div><p class=\"lc-hours\" data-hours=\"{&quot;from&quot;:1,&quot;to&quot;:5,&quot;open&quot;:540,&quot;close&quot;:1020}\" data-open=\"We&#039;re online now\" data-closed=\"Outside working hours \u2014 write to us and we&#039;ll get back to you\"><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><span class=\"lc-hours-t\">Monday \u2013 Friday, 9:00 \u2013 17:00<\/span><span class=\"lc-status\" hidden><i aria-hidden=\"true\"><\/i><span><\/span><\/span><\/p><\/div><ul class=\"lc-channels\"><li><a class=\"lc-ch lc-ch-phone\" href=\"tel:+359893445005\"><span class=\"lc-ch-ico\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.9a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.7 2z\"\/><\/svg><\/span><span class=\"lc-ch-body\"><span class=\"lc-ch-t\">Call us<\/span><strong class=\"lc-ch-v\">0893 445 005<\/strong><span class=\"lc-ch-s\">Orders, delivery and product advice<\/span><\/span><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 12h15M13 6l6 6-6 6\"\/><\/svg><\/a><\/li><li><a class=\"lc-ch lc-ch-form\" href=\"#pishete-ni\"><span class=\"lc-ch-ico\"><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><path d=\"m3 7 9 6 9-6\"\/><\/svg><\/span><span class=\"lc-ch-body\"><span class=\"lc-ch-t\">Write to us<\/span><strong class=\"lc-ch-v\">Contact form<\/strong><span class=\"lc-ch-s\">We reply during business hours<\/span><\/span><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 12h15M13 6l6 6-6 6\"\/><\/svg><\/a><\/li><li><a class=\"lc-ch lc-ch-fb\" href=\"https:\/\/www.facebook.com\/BlackSealye\" target=\"_blank\" rel=\"noopener\"><span class=\"lc-ch-ico\"><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14 8h3V4h-3a4 4 0 0 0-4 4v3H7v4h3v6h4v-6h3l1-4h-4V8.5a.5.5 0 0 1 .5-.5z\"\/><\/svg><\/span><span class=\"lc-ch-body\"><span class=\"lc-ch-t\">Facebook<\/span><strong class=\"lc-ch-v\">Message on Messenger<\/strong><span class=\"lc-ch-s\">News, offers and questions<\/span><\/span><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 12h15M13 6l6 6-6 6\"\/><\/svg><\/a><\/li><\/ul><\/div><\/section><\/div><\/div><\/div><div id=\"pg-567-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-567-1-0\"  class=\"panel-grid-cell\" ><div class=\"luga-contacts\"><section class=\"lc-sec lc-bleed lc-main\" id=\"pishete-ni\"><div class=\"lc-wrap lc-main-grid\"><div class=\"lc-form-col\"><div class=\"lc-form-card\"><p class=\"lc-eyebrow\">Write to us<\/p><h2 class=\"lc-h2\" id=\"lc-form-title\">How can we help?<\/h2><div class=\"lc-form-intro\"><p>Fill in the form and we'll reply to the email address you provide. If you're asking about an order, please include its number \u2014 that way we'll find it straight away.<\/p>\n<\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f979-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"979\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/567#wpcf7-f979-o1\" method=\"post\" class=\"wpcf7-form init lc-cf7\" aria-label=\"How can we help?\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"979\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f979-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:979,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;repeater_remove_button&quot;:&quot;bottom&quot;,&quot;notice_dismissed_rollback-cf7-5.3.2&quot;:true,&quot;notice_dismissed_rollback-cf7-5.4.2&quot;:true}}\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.7\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"lc-form-grid\">\n\t<p><label class=\"lc-f\"> Name <span class=\"lc-req\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label class=\"lc-f\"> E-mail <span class=\"lc-req\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"name@example.com\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label class=\"lc-f\"> Phone <small>(optional)<\/small><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-invalid=\"false\" placeholder=\"+359 888 123 456\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label class=\"lc-f\"> Topic<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"your-subject\"><option value=\"Product question\">Product question<\/option><option value=\"Order and delivery\">Order and delivery<\/option><option value=\"Complaint or return\">Complaint or return<\/option><option value=\"Retailers and wholesale prices\">Retailers and wholesale prices<\/option><option value=\"Luga Shop data deletion\">Luga Shop data deletion<\/option><option value=\"Other\">Other<\/option><\/select><\/span> <\/label>\n\t<\/p>\n\t<p><label class=\"lc-f lc-f--wide\"> Order number <small>(if you are asking about an order)<\/small><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-order\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"e.g. 97012\" value=\"\" type=\"text\" name=\"your-order\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label class=\"lc-f lc-f--wide\"> Message <span class=\"lc-req\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"How can we help?\" name=\"your-message\"><\/textarea><\/span> <\/label>\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send message\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<p class=\"lc-form-privacy\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2 4 6v6c0 5 3.4 9.2 8 10 4.6-.8 8-5 8-10V6z\"\/><path d=\"m9 12 2 2 4-4\"\/><\/svg><span>We use your details solely to respond to your enquiry. <a href=\"https:\/\/www.luga.bg\/en\/privacy-policy\/\">Privacy Policy<\/a><\/span><\/p><\/div><\/div><aside class=\"lc-side\"><div class=\"lc-box\"><h3 class=\"lc-h3\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"9\" cy=\"8\" r=\"3.4\"\/><path d=\"M2 20a7 7 0 0 1 14 0\"\/><path d=\"M16 5.2a3.4 3.4 0 0 1 0 5.6M17.5 20a6 6 0 0 0-1.6-4\"\/><\/svg>The Luga.bg team<\/h3><ul class=\"lc-people\"><li class=\"lc-person lc-person-main\"><span class=\"lc-avatar\" aria-hidden=\"true\">TG<\/span><span class=\"lc-person-body\"><strong>Tatyana Grudeva<\/strong><span>Orders and sales<\/span><\/span><a class=\"lc-person-tel\" href=\"tel:+359893445005\" aria-label=\"\u041e\u0431\u0430\u0434\u0435\u0442\u0435 \u0441\u0435 \u043d\u0430 Tatyana Grudeva: 0893 445 005\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.9a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.7 2z\"\/><\/svg><span>0893 445 005<\/span><\/a><\/li><li class=\"lc-person\"><span class=\"lc-avatar\" aria-hidden=\"true\">NG<\/span><span class=\"lc-person-body\"><strong>Nikolay Grudev<\/strong><span>Online business<\/span><\/span><a class=\"lc-person-tel\" href=\"tel:+359887938968\" aria-label=\"\u041e\u0431\u0430\u0434\u0435\u0442\u0435 \u0441\u0435 \u043d\u0430 Nikolay Grudev: 0887 938 968\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.9a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.7 2z\"\/><\/svg><span>0887 938 968<\/span><\/a><\/li><li class=\"lc-person\"><span class=\"lc-avatar\" aria-hidden=\"true\">GG<\/span><span class=\"lc-person-body\"><strong>Grudimir Grudev<\/strong><span>Owner and manager<\/span><\/span><a class=\"lc-person-tel\" href=\"tel:+359887470548\" aria-label=\"\u041e\u0431\u0430\u0434\u0435\u0442\u0435 \u0441\u0435 \u043d\u0430 Grudimir Grudev: 0887 470 548\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.9a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.7 2z\"\/><\/svg><span>0887 470 548<\/span><\/a><\/li><\/ul><\/div><div class=\"lc-box\"><h3 class=\"lc-h3\"><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg>Opening hours<\/h3><dl class=\"lc-dl\"><div class=\"lc-dl-row\"><dt>Monday \u2013 Friday<\/dt><dd>9:00 \u2013 17:00<\/dd><\/div><div class=\"lc-dl-row\"><dt>Saturday and Sunday<\/dt><dd>closed<\/dd><\/div><div class=\"lc-dl-row\"><dt>Online orders<\/dt><dd>24\/7<\/dd><\/div><\/dl><\/div><div class=\"lc-box lc-box-map\"><h3 class=\"lc-h3\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 21s7-6.4 7-11a7 7 0 1 0-14 0c0 4.6 7 11 7 11z\"\/><circle cx=\"12\" cy=\"10\" r=\"2.6\"\/><\/svg>Where to find us<\/h3><address class=\"lc-addr\">AZIMUTH Factory<br \/>\nSveti Georgi district, Strandzha Street<br \/>\n8200 Pomorie<\/address><p class=\"lc-addr-note\"><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3 2\"\/><\/svg><span>This is our factory, not a shop \u2014 we do not sell retail on site. You can buy our products online here at Luga.bg, or from our retail network: pharmacies, shops and spa centres. Business visits by prior appointment only.<\/span><\/p><a class=\"lc-btn lc-btn-line\" href=\"tel:+359887470548\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1 1 .4 1.9.7 2.8a2 2 0 0 1-.5 2.1L8.1 9.9a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.8.7a2 2 0 0 1 1.7 2z\"\/><\/svg><span>Arrange a meeting: 0887 470 548<\/span><\/a><\/div><\/aside><\/div><\/section><\/div><\/div><\/div><div id=\"pg-567-2\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-567-2-0\"  class=\"panel-grid-cell\" ><div class=\"luga-contacts\"><section class=\"lc-sec lc-bleed lc-topics-sec\"><div class=\"lc-wrap\"><div class=\"lc-sec-head\"><p class=\"lc-eyebrow\">Before you write<\/p><h2 class=\"lc-h2\">The answer may already be here<\/h2><div class=\"lc-text\"><p>The questions we get asked most are about shipping, discounts and payment. We've gathered it all in one place \u2014 with up-to-date prices and delivery times.<\/p>\n<\/div><\/div><ul class=\"lc-topics\"><li><a class=\"lc-topic\" href=\"https:\/\/www.luga.bg\/en\/delivery\/\"><span class=\"lc-topic-ico\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1 4h13v11H1z\"\/><path d=\"M14 8h4l3 3v4h-7z\"\/><circle cx=\"6\" cy=\"18\" r=\"2\"\/><circle cx=\"17\" cy=\"18\" r=\"2\"\/><\/svg><\/span><span class=\"lc-topic-t\">Delivery<\/span><span class=\"lc-topic-x\">Econt, Speedy and BOX NOW \u2014 prices, delivery times and when shipping is free.<\/span><span class=\"lc-topic-go\" aria-hidden=\"true\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 12h15M13 6l6 6-6 6\"\/><\/svg><\/span><\/a><\/li><li><a class=\"lc-topic\" href=\"https:\/\/www.luga.bg\/en\/discounts\/\"><span class=\"lc-topic-ico\"><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M19 5 5 19\"\/><circle cx=\"6.5\" cy=\"6.5\" r=\"2.5\"\/><circle cx=\"17.5\" cy=\"17.5\" r=\"2.5\"\/><\/svg><\/span><span class=\"lc-topic-t\">Discounts<\/span><span class=\"lc-topic-x\">Discounts for larger orders \u2014 applied automatically in the cart.<\/span><span class=\"lc-topic-go\" aria-hidden=\"true\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 12h15M13 6l6 6-6 6\"\/><\/svg><\/span><\/a><\/li><li><a class=\"lc-topic\" href=\"https:\/\/www.luga.bg\/en\/accounting-for-cash-on-delivery-via-postal-money-order\/\"><span class=\"lc-topic-ico\"><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"2\" y=\"6\" width=\"20\" height=\"12\" rx=\"2\"\/><circle cx=\"12\" cy=\"12\" r=\"2.5\"\/><path d=\"M6 12h.01M18 12h.01\"\/><\/svg><\/span><span class=\"lc-topic-t\">Cash on delivery<\/span><span class=\"lc-topic-x\">Cash on delivery: how it works and which deliveries it applies to.<\/span><span class=\"lc-topic-go\" aria-hidden=\"true\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 12h15M13 6l6 6-6 6\"\/><\/svg><\/span><\/a><\/li><li><a class=\"lc-topic\" href=\"https:\/\/www.luga.bg\/en\/order-tracking\/\"><span class=\"lc-topic-ico\"><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M3 7l9-4 9 4v10l-9 4-9-4z\"\/><path d=\"m3 7 9 4 9-4M12 11v10\"\/><\/svg><\/span><span class=\"lc-topic-t\">Order tracking<\/span><span class=\"lc-topic-x\">Where your parcel is \u2014 with your order number and phone or email.<\/span><span class=\"lc-topic-go\" aria-hidden=\"true\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 12h15M13 6l6 6-6 6\"\/><\/svg><\/span><\/a><\/li><li><a class=\"lc-topic\" href=\"https:\/\/www.luga.bg\/en\/help\/\"><span class=\"lc-topic-ico\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M9.4 9.2a2.7 2.7 0 1 1 3.4 3.1c-.6.2-.8.7-.8 1.3v.6\"\/><path d=\"M12 17.4h.01\"\/><\/svg><\/span><span class=\"lc-topic-t\">Help and questions<\/span><span class=\"lc-topic-x\">Answers to the most frequently asked questions about orders, payment and returns.<\/span><span class=\"lc-topic-go\" aria-hidden=\"true\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 12h15M13 6l6 6-6 6\"\/><\/svg><\/span><\/a><\/li><li><a class=\"lc-topic\" href=\"https:\/\/www.luga.bg\/en\/luga-news\/\"><span class=\"lc-topic-ico\"><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 5h13v14a2 2 0 0 0 2 2H6a2 2 0 0 1-2-2z\"\/><path d=\"M17 9h3v10a2 2 0 0 1-2 2\"\/><path d=\"M7.5 9h6M7.5 13h6M7.5 17h4\"\/><\/svg><\/span><span class=\"lc-topic-t\">News<\/span><span class=\"lc-topic-x\">New products, special offers and the latest from Luga.bg.<\/span><span class=\"lc-topic-go\" aria-hidden=\"true\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 12h15M13 6l6 6-6 6\"\/><\/svg><\/span><\/a><\/li><\/ul><\/div><\/section><\/div><\/div><\/div><div id=\"pg-567-3\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-567-3-0\"  class=\"panel-grid-cell\" ><div class=\"luga-contacts\"><section class=\"lc-sec lc-bleed lc-local\"><div class=\"lc-wrap lc-local-grid\"><figure class=\"lc-local-media\"><img src=\"https:\/\/www.luga.bg\/wp-content\/plugins\/woocommerce-lugabg-design-theme\/assets\/partners-join.jpg\" alt=\"ANCHIALO products with Black Sea lye and mud on the beach in Pomorie\" loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"750\"><\/figure><div class=\"lc-local-text\"><p class=\"lc-eyebrow\">On site<\/p><h2 class=\"lc-h2\">In Pomorie? Buy our products in person<\/h2><div class=\"lc-text\"><p>Our products are available in most pharmacies in town and in the little shops around the mud baths \u2014 and across the country you'll find them in pharmacies, health food shops and spa centres.<\/p>\n<\/div><ul class=\"lc-ticks\"><li><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><span>Pharmacies in Pomorie<\/span><\/li><li><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><span>The small shops around the mud baths<\/span><\/li><li><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><span>Pharmacies, health food shops and spa centres across the country<\/span><\/li><\/ul><div class=\"lc-actions\"><a class=\"lc-btn lc-btn-blue\" href=\"https:\/\/www.luga.bg\/en\/partners\/\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 21s7-6.4 7-11a7 7 0 1 0-14 0c0 4.6 7 11 7 11z\"\/><circle cx=\"12\" cy=\"10\" r=\"2.6\"\/><\/svg><span>See where to find us<\/span><\/a><a class=\"lc-btn lc-btn-line\" href=\"https:\/\/www.luga.bg\/en\/shop\/\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 9h18l-1.4 11a2 2 0 0 1-2 1.8H6.4a2 2 0 0 1-2-1.8z\"\/><path d=\"M8 9V6a4 4 0 0 1 8 0v3\"\/><\/svg><span>Or order online<\/span><\/a><\/div><\/div><\/div><\/section><\/div><\/div><\/div><div id=\"pg-567-4\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-567-4-0\"  class=\"panel-grid-cell\" ><div class=\"luga-contacts\"><section class=\"lc-sec lc-bleed lc-company\"><div class=\"lc-wrap\"><div class=\"lc-company-box\"><div class=\"lc-company-main\"><img class=\"lc-company-logo\" src=\"https:\/\/images.luga.bg\/2015\/08\/azimuth-copy.png\" alt=\"AZIMUTH\" loading=\"lazy\" decoding=\"async\" width=\"227\" height=\"133\"><p class=\"lc-eyebrow\">Manufacturer<\/p><h2 class=\"lc-h2\">Who&#039;s behind Luga.bg<\/h2><div class=\"lc-text\"><p>Luga.bg is the online shop of AZIMUTH 6000 Ltd \u2014 a manufacturer of natural cosmetics with Black Sea lye and Pomorie liman mud. You order directly from the factory, with no middlemen.<\/p>\n<\/div><dl class=\"lc-dl lc-dl-company\"><div class=\"lc-dl-row\"><dt>Company<\/dt><dd>AZIMUTH 6000 EOOD<\/dd><\/div><div class=\"lc-dl-row\"><dt>UIC<\/dt><dd>202480849<\/dd><\/div><div class=\"lc-dl-row\"><dt>VAT number<\/dt><dd>BG202480849<\/dd><\/div><div class=\"lc-dl-row\"><dt>Registered office<\/dt><dd>Pomorie<\/dd><\/div><\/dl><\/div><div class=\"lc-company-side\"><h3 class=\"lc-h3\">What we do<\/h3><ul class=\"lc-ticks\"><li><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><span>Therapeutic and restorative cosmetics with Black Sea lye and mud<\/span><\/li><li><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><span>Aesthetic (white) cosmetics<\/span><\/li><li><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><span>Disinfectant products<\/span><\/li><li><svg class=\"luga-home-ico\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><span>Import of machinery for the production, dosing, packaging and labelling of cosmetics and household chemicals<\/span><\/li><\/ul><a class=\"lc-more\" href=\"https:\/\/www.luga.bg\/en\/mission-and-goals\/\">Our story and mission<svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 12h15M13 6l6 6-6 6\"\/><\/svg><\/a><\/div><\/div><\/div><\/section><\/div><\/div><\/div><div id=\"pg-567-5\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-567-5-0\"  class=\"panel-grid-cell\" ><div class=\"luga-home\"><section class=\"luga-home-sec\"><div class=\"luga-home-traders\"><svg class=\"luga-home-ico\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 9h18l-1.4 11a2 2 0 0 1-2 1.8H6.4a2 2 0 0 1-2-1.8z\"\/><path d=\"M8 9V6a4 4 0 0 1 8 0v3\"\/><\/svg><div class=\"luga-home-traders-body\"><h2 class=\"luga-home-h3\">Do you own a shop, pharmacy or spa centre?<\/h2><p class=\"luga-home-text\">We work with retailers and spa centres \u2014 wholesale prices and special terms in the Trade Zone.<\/p><\/div><a class=\"luga-home-btn luga-home-btn-blue\" href=\"https:\/\/www.luga.bg\/traders\/\">See terms<\/a><\/div><\/section><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Contact UsSpeak directly with the producerBehind Luga.bg stands a family-run factory in Pomorie. When you call or write to us, you&#8217;ll hear back from someone on the team who knows every product inside out \u2014 we&#8217;ll help with your order, delivery, or choosing the right lye and mud. Monday \u2013 Friday, 9:00 \u2013 17:00Call us0893 [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"home-panels.php","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-567","page","type-page","status-publish","hentry","post"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contact &amp; Orders \u2014 Luga.bg, tel. 0893 445 005<\/title>\n<meta name=\"description\" content=\"Contact Luga.bg \u2014 ANCHIALO and Le&#039;Spa: call 0893 445 005 or use the contact form. 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