{"id":101774,"date":"2018-08-22T22:54:54","date_gmt":"2018-08-22T19:54:54","guid":{"rendered":"https:\/\/www.luga.bg\/%d1%83%d1%81%d0%bb%d0%be%d0%b2%d0%b8%d1%8f-%d0%b7%d0%b0-%d0%bf%d0%be%d0%bb%d0%b7%d0%b2%d0%b0%d0%bd%d0%b5-2\/"},"modified":"2026-10-01T02:50:20","modified_gmt":"2026-09-30T23:50:20","slug":"podminky-pouziti","status":"publish","type":"page","link":"https:\/\/www.luga.bg\/cs\/podminky-pouziti\/","title":{"rendered":"Podm\u00ednky pou\u017eit\u00ed"},"content":{"rendered":"<h1>OBCHODN\u00cd PODM\u00cdNKY<\/h1>\n<p>Tyto obchodn\u00ed podm\u00ednky stanovuj\u00ed pravidla prodeje a doru\u010dov\u00e1n\u00ed produkt\u016f objednan\u00fdch online na Luga.bg a rovn\u011b\u017e podm\u00ednky pou\u017e\u00edv\u00e1n\u00ed t\u011bchto str\u00e1nek.<\/p>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abe0d71b93fb8033374982' value=6abe0d71b93fb8033374982><input type='hidden' id='bg-show-more-text-6abe0d71b93fb8033374982' value='1. \u00dadaje o prod\u00e1vaj\u00edc\u00edm'><input type='hidden' id='bg-show-less-text-6abe0d71b93fb8033374982' value='1. \u00dadaje o prod\u00e1vaj\u00edc\u00edm'><input type='hidden' id='bg-icon-bg-color-6abe0d71b93fb8033374982' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abe0d71b93fb8033374982' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>1. \u00dadaje o prod\u00e1vaj\u00edc\u00edm<\/a><\/span><span id='bg-showmore-pro-hidden-6abe0d71b93fb8033374982' class='bg-showmore-open ' ><\/p>\n<ul>\n<li>Spole\u010dnost: AZIMUTH 6000 EOOD<\/li>\n<li>I\u010cO: 202480849<\/li>\n<li>DI\u010c: BG202480849<\/li>\n<li>Adresa s\u00eddla: Pomorie, ul. Ivan Vazov 18<\/li>\n<li>Koresponden\u010dn\u00ed adresa: Pomorie, ul. Solna 5, tov\u00e1rna AZIMUTH<\/li>\n<li>Da\u0148ov\u00e1 skupina: B<\/li>\n<li>Luga.bg <a href=\"https:\/\/www.luga.bg\/cs\/\">https:\/\/www.luga.bg<\/a><\/li>\n<li>Tel. (objedn\u00e1vky): +359 893 445 005 (vivacom)<\/li>\n<li>Tel. (jednatel): +359 887 470 548 (vivacom)<\/li>\n<li>E-mail: <a href=\"mailto:sales@luga.bg\">sales@luga.bg<\/a><\/li>\n<li>Facebook: <a href=\"https:\/\/www.facebook.com\/BlackSealye\" target=\"_blank\" rel=\"noopener\">https:\/\/www.facebook.com\/BlackSealye<\/a><\/li>\n<\/ul>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abe0d71b94737065190516' value=6abe0d71b94737065190516><input type='hidden' id='bg-show-more-text-6abe0d71b94737065190516' value='2. Cena produkt\u016f'><input type='hidden' id='bg-show-less-text-6abe0d71b94737065190516' value='2. Cena produkt\u016f'><input type='hidden' id='bg-icon-bg-color-6abe0d71b94737065190516' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abe0d71b94737065190516' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>2. Cena produkt\u016f<\/a><\/span><span id='bg-showmore-pro-hidden-6abe0d71b94737065190516' class='bg-showmore-open ' >Cena ka\u017ed\u00e9ho produktu je uvedena na str\u00e1nce produktu a v ko\u0161\u00edku p\u0159i vytvo\u0159en\u00ed objedn\u00e1vky.<\/p>\n<ul>\n<li>Ceny produkt\u016f jsou v\u010detn\u011b DPH.<\/li>\n<li>Cena produkt\u016f nezahrnuje n\u00e1klady na dopravu.<\/li>\n<li>Cena dopravy se vypo\u010d\u00edt\u00e1 na str\u00e1nce dokon\u010den\u00ed objedn\u00e1vky. Viz \u201e4. Podm\u00ednky doru\u010den\u00ed\u201c<\/li>\n<li>Za platbu se ne\u00fa\u010dtuj\u00ed \u017e\u00e1dn\u00e9 dal\u0161\u00ed poplatky. Viz \u201e6. Platba\u201c.<\/li>\n<li>Plat\u00edte cenu produktu platnou v okam\u017eiku objedn\u00e1vky.<\/li>\n<li>V souvislosti se vstupem Bulharska do euroz\u00f3ny se od 01.01.2026 st\u00e1v\u00e1 hlavn\u00ed m\u011bnou na str\u00e1nk\u00e1ch euro, p\u0159i\u010dem\u017e v\u0161echny ceny jsou automaticky p\u0159epo\u010dteny podle pevn\u00e9ho kurzu.<\/li>\n<li>B\u011bhem obdob\u00ed dvoj\u00edho zobrazov\u00e1n\u00ed jsou ceny uv\u00e1d\u011bny jak v eurech, tak v levech, v souladu se z\u00e1konn\u00fdmi po\u017eadavky. Po uplynut\u00ed obdob\u00ed dvoj\u00edho zobrazov\u00e1n\u00ed budou ceny uv\u00e1d\u011bny pouze v eurech.<\/li>\n<\/ul>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abe0d71b94b16023853967' value=6abe0d71b94b16023853967><input type='hidden' id='bg-show-more-text-6abe0d71b94b16023853967' value='3. Slevy'><input type='hidden' id='bg-show-less-text-6abe0d71b94b16023853967' value='3. Slevy'><input type='hidden' id='bg-icon-bg-color-6abe0d71b94b16023853967' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abe0d71b94b16023853967' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>3. Slevy<\/a><\/span><span id='bg-showmore-pro-hidden-6abe0d71b94b16023853967' class='bg-showmore-open ' >Luga.bg v\u00e1m nab\u00edz\u00ed mo\u017enost z\u00edskat n\u00e1sleduj\u00edc\u00ed dodate\u010dn\u00e9 slevy, <span>pokud si objedn\u00e1vku zad\u00e1te sami prost\u0159ednictv\u00edm str\u00e1nek*<\/span>:<\/p>\n<ul>\n<li>Sleva 5 % z kone\u010dn\u00e9 ceny produkt\u016f v p\u0159\u00edpad\u011b, \u017ee va\u0161e objedn\u00e1vka byla zad\u00e1na p\u0159es str\u00e1nky a p\u0159esahuje 50 eur (bez zapo\u010dten\u00ed n\u00e1klad\u016f na dopravu a p\u0159\u00edpadn\u00fdch dal\u0161\u00edch poplatk\u016f).<\/li>\n<li>Sleva 10 % z kone\u010dn\u00e9 ceny produkt\u016f v p\u0159\u00edpad\u011b, \u017ee va\u0161e objedn\u00e1vka byla zad\u00e1na p\u0159es str\u00e1nky a p\u0159esahuje 75 eur (bez zapo\u010dten\u00ed n\u00e1klad\u016f na dopravu a p\u0159\u00edpadn\u00fdch dal\u0161\u00edch poplatk\u016f).<\/li>\n<\/ul>\n<p>Pokud je dan\u00fd produkt ji\u017e zlevn\u011bn, sleva za mno\u017estv\u00ed se p\u0159ipo\u010d\u00edt\u00e1 DODATE\u010cN\u011a k ji\u017e sn\u00ed\u017een\u00e9 cen\u011b. D\u00edky tomu m\u016f\u017eete na jeden produkt z\u00edskat v\u00edce ne\u017e jednu slevu.<\/p>\n<p>Slevy se v ko\u0161\u00edku uplat\u0148uj\u00ed automaticky \u2014 nen\u00ed nutn\u00e9 zad\u00e1vat \u017e\u00e1dn\u00fd k\u00f3d.<\/p>\n<p>*Slevy neplat\u00ed p\u0159i objedn\u00e1vce po telefonu, e-mailem nebo p\u0159es Viber.<\/p>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abe0d71b94e21058474634' value=6abe0d71b94e21058474634><input type='hidden' id='bg-show-more-text-6abe0d71b94e21058474634' value='4. Podm\u00ednky doru\u010den\u00ed'><input type='hidden' id='bg-show-less-text-6abe0d71b94e21058474634' value='4. Podm\u00ednky doru\u010den\u00ed'><input type='hidden' id='bg-icon-bg-color-6abe0d71b94e21058474634' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abe0d71b94e21058474634' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>4. Podm\u00ednky doru\u010den\u00ed<\/a><\/span><span id='bg-showmore-pro-hidden-6abe0d71b94e21058474634' class='bg-showmore-open ' >Luga.bg v\u00e1m nab\u00edz\u00ed n\u00e1sleduj\u00edc\u00ed mo\u017enosti doru\u010den\u00ed:<\/p>\n<ul>\n<li><strong>Vnitrost\u00e1tn\u00ed doru\u010den\u00ed<\/strong> (na \u00fazem\u00ed Bulharska) zaji\u0161\u0165uj\u00ed kur\u00fdrn\u00ed spole\u010dnosti <strong>Speedy<\/strong>, <strong>Econt a BOX NOW <\/strong>na pobo\u010dku, do automatu nebo na adresu z\u00e1kazn\u00edka.\n<ul>\n<li>Lh\u016fta pro zpracov\u00e1n\u00ed a odesl\u00e1n\u00ed je do 2 pracovn\u00edch dn\u016f. Sna\u017e\u00edme se objedn\u00e1vky zpracovat v den jejich p\u0159ijet\u00ed, ale objedn\u00e1vky p\u0159ijat\u00e9 po 14:00 mohou b\u00fdt n\u011bkdy zpracov\u00e1ny n\u00e1sleduj\u00edc\u00ed pracovn\u00ed den.<\/li>\n<li>Cena dopravy se vypo\u010d\u00edt\u00e1 na str\u00e1nce dokon\u010den\u00ed objedn\u00e1vky podle sazebn\u00edku kur\u00fdra.<\/li>\n<li>Cena dopravy z\u00e1vis\u00ed na hmotnosti z\u00e1silky a na tom, zda je doru\u010dov\u00e1na na pobo\u010dku kur\u00fdra, nebo na adresu z\u00e1kazn\u00edka.<\/li>\n<li>V e-mailov\u00e9m potvrzen\u00ed o odesl\u00e1n\u00ed objedn\u00e1vky obdr\u017e\u00edte k\u00f3d pro sledov\u00e1n\u00ed z\u00e1silky.<\/li>\n<li>Z\u00e1silka je odes\u00edl\u00e1na s mo\u017enost\u00ed prohl\u00eddky.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Mezin\u00e1rodn\u00ed doru\u010den\u00ed<\/strong> (mimo Bulharsko) zaji\u0161\u0165uje <strong>Speedy a BOX NOW (pokud maj\u00ed pokryt\u00ed v zemi uveden\u00e9 z\u00e1kazn\u00edkem)<\/strong>.\n<ul>\n<li>Lh\u016fta pro zpracov\u00e1n\u00ed a odesl\u00e1n\u00ed je do 3 pracovn\u00edch dn\u016f.<\/li>\n<li>Cena dopravy se vypo\u010d\u00edt\u00e1 na str\u00e1nce dokon\u010den\u00ed objedn\u00e1vky podle sazebn\u00edku kur\u00fdra.<\/li>\n<li>Cena dopravy z\u00e1vis\u00ed na hmotnosti z\u00e1silky, jej\u00edch rozm\u011brech a zemi doru\u010den\u00ed.<\/li>\n<li>Z\u00e1silky odes\u00edl\u00e1me dob\u0159e zabalen\u00e9 a ozna\u010den\u00e9 jako k\u0159ehk\u00e9. Skute\u010dn\u00e1 hmotnost z\u00e1silky m\u016f\u017ee b\u00fdt vy\u0161\u0161\u00ed ne\u017e hmotnost vypo\u010dten\u00e1 p\u0159i objedn\u00e1vce, proto\u017ee i obal m\u00e1 svou v\u00e1hu, kterou nezn\u00e1me d\u0159\u00edve, ne\u017e z\u00e1silku zabal\u00edme a zv\u00e1\u017e\u00edme.<\/li>\n<li>V e-mailov\u00e9m potvrzen\u00ed o odesl\u00e1n\u00ed objedn\u00e1vky obdr\u017e\u00edte k\u00f3d pro sledov\u00e1n\u00ed z\u00e1silky.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abe0d71b950f7025465058' value=6abe0d71b950f7025465058><input type='hidden' id='bg-show-more-text-6abe0d71b950f7025465058' value='5. Podm\u00ednky dopravy zdarma:'><input type='hidden' id='bg-show-less-text-6abe0d71b950f7025465058' value='5. Podm\u00ednky dopravy zdarma'><input type='hidden' id='bg-icon-bg-color-6abe0d71b950f7025465058' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abe0d71b950f7025465058' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>5. Podm\u00ednky dopravy zdarma:<\/a><\/span><span id='bg-showmore-pro-hidden-6abe0d71b950f7025465058' class='bg-showmore-open ' >Luga.bg v\u00e1m nab\u00edz\u00ed n\u00e1sleduj\u00edc\u00ed mo\u017enosti dopravy zdarma v r\u00e1mci Bulharska:<p><div class=\"free_delivery\"><ul class=\"free_delivery\">V\u00e1\u017een\u00ed z\u00e1kazn\u00edci, vzhledem k n\u00edzk\u00e9 cen\u011b a vysok\u00e9 hmotnosti n\u011bkter\u00fdch produkt\u016f jsme nuceni zav\u00e9st u jejich objedn\u00e1vky ur\u010dit\u00e1 omezen\u00ed, abyste mohli vyu\u017e\u00edt mo\u017enost dopravy zdarma. D\u011bkujeme za pochopen\u00ed.<\/b><\/p><b>DOPRAVA P\u0158ES ECONT<\/b><div class=\"free_delivery_box\"><\/br>Pokud je va\u0161e objedn\u00e1vka nad: <b>200 euro<\/b><ul>Doprava DO POBO\u010cKY NEBO AUTOMATU (APS) ECONT je ZDARMA, pokud va\u0161e objedn\u00e1vka neobsahuje v\u00edce ne\u017e maxim\u00e1ln\u011b povolen\u00e9 mno\u017estv\u00ed n\u00e1sleduj\u00edc\u00edch produkt\u016f:<\/ul><\/br><ul>Doprava DO DVE\u0158\u00cd je na va\u0161e n\u00e1klady podle platn\u00e9ho cen\u00edku.<\/ul><\/div><\/p><b>Doprava p\u0159es Speedy<\/b><div class=\"free_delivery_box\"><\/br>Pokud je va\u0161e objedn\u00e1vka nad: <b>200 euro<\/b><ul>Doprava Na v\u00fddejn\u00ed m\u00edsto nebo do automatu (APS) Speedy je ZDARMA, pokud va\u0161e objedn\u00e1vka neobsahuje v\u00edce ne\u017e maxim\u00e1ln\u011b povolen\u00e9 mno\u017estv\u00ed n\u00e1sleduj\u00edc\u00edch produkt\u016f:<\/ul><\/br><ul>Doprava DO DVE\u0158\u00cd je na va\u0161e n\u00e1klady podle platn\u00e9ho cen\u00edku.<\/ul><\/div><\/p><b>DORU\u010cEN\u00cd P\u0158ES BOX NOW<\/b><div class=\"free_delivery_box\"><\/br>Pokud je va\u0161e objedn\u00e1vka nad: <b>100 euro<\/b><ul>Doprava Do automatu BOX NOW je ZDARMA<\/ul><\/div><\/ul><\/div><p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abe0d71c8cef5065274857' value=6abe0d71c8cef5065274857><input type='hidden' id='bg-show-more-text-6abe0d71c8cef5065274857' value='6. Platba'><input type='hidden' id='bg-show-less-text-6abe0d71c8cef5065274857' value='6. Platba'><input type='hidden' id='bg-icon-bg-color-6abe0d71c8cef5065274857' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abe0d71c8cef5065274857' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>6. Platba<\/a><\/span><span id='bg-showmore-pro-hidden-6abe0d71c8cef5065274857' class='bg-showmore-open ' >Luga.bg v\u00e1m umo\u017e\u0148uje uhradit objednan\u00e9 produkty jedn\u00edm z n\u00e1sleduj\u00edc\u00edch zp\u016fsob\u016f:<\/p>\n<ul>\n<li><strong>Dob\u00edrka<\/strong>. Plat\u00edte p\u0159i p\u0159evzet\u00ed objedn\u00e1vky.<\/li>\n<li><strong>PayPal<\/strong>. Plat\u00edte prost\u0159ednictv\u00edm sv\u00e9ho \u00fa\u010dtu v syst\u00e9mu <strong>PayPal<\/strong>.<\/li>\n<li><strong>GPAY<\/strong>. Plat\u00edte prost\u0159ednictv\u00edm sv\u00e9ho \u00fa\u010dtu v syst\u00e9mu <strong>Google Pay<\/strong>.<\/li>\n<li><strong>Debetn\u00ed nebo kreditn\u00ed kartou<\/strong> od jednoho z uveden\u00fdch vydavatel\u016f karet prost\u0159ednictv\u00edm syst\u00e9mu <strong>PayPal<\/strong>\n<ul>\n<li>Visa<\/li>\n<li>MasterCard<\/li>\n<li>American Express<\/li>\n<li>Discover<\/li>\n<\/ul>\n<\/li>\n<li><strong>Debetn\u00ed nebo kreditn\u00ed kartou<\/strong> od jednoho z uveden\u00fdch vydavatel\u016f karet prost\u0159ednictv\u00edm syst\u00e9mu <strong>Braintree<\/strong>\n<ul>\n<li>Visa<\/li>\n<li>MasterCard<\/li>\n<li>Maestro<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Dal\u0161\u00ed informace o jednotliv\u00fdch zp\u016fsobech platby:<\/p>\n<ul>\n<li>P\u0159i platb\u011b <strong>dob\u00edrkou <\/strong> USCHOVEJTE SI STVRZENKU O PO\u0160TOVN\u00cdM PEN\u011a\u017dN\u00cdM P\u0158EVODU. Nahrazuje \u00fa\u010dtenku k faktu\u0159e. Podle \u010dl. 3 odst. 1 (dopl. \u2013 SG \u010d. 49 z roku 2010, v platnosti od 29.06.2010, zm\u011bn. \u2013 SG \u010d. 48 z roku 2011, v platnosti od 24.06.2011) vyhl\u00e1\u0161ky N-18\/2006 je ka\u017ed\u00e1 osoba povinna registrovat a vykazovat j\u00ed uskute\u010dn\u011bn\u00e9 prodeje zbo\u017e\u00ed \u010di slu\u017eeb v obchodn\u00ed provozovn\u011b nebo z n\u00ed vyd\u00e1n\u00edm fisk\u00e1ln\u00edho pokladn\u00edho dokladu z fisk\u00e1ln\u00edho za\u0159\u00edzen\u00ed (FZ), <strong>s v\u00fdjimkou p\u0159\u00edpad\u016f, kdy je platba provedena bezhotovostn\u00edm p\u0159evodem, inkasem nebo hotovostn\u00edm pen\u011b\u017en\u00edm p\u0159evodem<\/strong> uskute\u010dn\u011bn\u00fdm prost\u0159ednictv\u00edm poskytovatele platebn\u00edch slu\u017eeb ve smyslu z\u00e1kona o platebn\u00edch slu\u017eb\u00e1ch a platebn\u00edch syst\u00e9mech, anebo po\u0161tovn\u00edm pen\u011b\u017en\u00edm p\u0159evodem proveden\u00fdm prost\u0159ednictv\u00edm licencovan\u00e9ho po\u0161tovn\u00edho oper\u00e1tora pro po\u0161tovn\u00ed pen\u011b\u017en\u00ed p\u0159evody ve smyslu z\u00e1kona o po\u0161tovn\u00edch slu\u017eb\u00e1ch (ZPU). V\u00edce si p\u0159e\u010dt\u011bte <a href=\"https:\/\/www.luga.bg\/cs\/zauctovani-dobirky-prostrednictvim-postovni-penezni-poukazky\/\">zde<\/a>.<\/li>\n<li>P\u0159i platb\u011b <strong>PayPal <\/strong>\u00fa\u010dtem nebo <strong>debetn\u00ed\/kreditn\u00ed<\/strong> kartou p\u0159es syst\u00e9m <strong>PayPal se NE<\/strong>\u00fa\u010dtuje \u017e\u00e1dn\u00fd dodate\u010dn\u00fd poplatek.<\/li>\n<li>P\u0159i platb\u011b <strong>GPAY<\/strong> p\u0159es syst\u00e9m <b>Google Pay<\/b> se <strong>NE<\/strong>\u00fa\u010dtuje \u017e\u00e1dn\u00fd dodate\u010dn\u00fd poplatek.<\/li>\n<li>P\u0159i platb\u011b <strong>debetn\u00ed\/kreditn\u00ed kartou<\/strong> p\u0159es syst\u00e9m <strong>Braintree<\/strong> se <strong>NE<\/strong>\u00fa\u010dtuje \u017e\u00e1dn\u00fd dodate\u010dn\u00fd poplatek.<\/li>\n<li><strong>Dob\u00edrka<\/strong> nen\u00ed nab\u00edzena p\u0159i doru\u010den\u00ed do automatu <strong>BOX NOW<\/strong> ani p\u0159i doru\u010den\u00ed mimo Bulharsko.<\/li>\n<li>Va\u0161e platba <strong>kreditn\u00ed\/debetn\u00ed kartou<\/strong> prob\u00edh\u00e1 p\u0159es zabezpe\u010den\u00e9 a \u0161ifrovan\u00e9 spojen\u00ed, kter\u00e9 zaru\u010duje, \u017ee se k va\u0161im osobn\u00edm \u00fadaj\u016fm nedostane neopr\u00e1vn\u011bn\u00e1 t\u0159et\u00ed strana. Luga.bg <strong>NESHROMA\u017d\u010eUJE ANI NEUKL\u00c1D\u00c1<\/strong> \u00fadaje o va\u0161\u00ed kreditn\u00ed\/debetn\u00ed kart\u011b na sv\u00e9m serveru. Platba se uskute\u010d\u0148uje prost\u0159ednictv\u00edm platforem <strong>PayPal<\/strong> nebo <strong>Braintree<\/strong> \u2013 celosv\u011btov\u011b prov\u011b\u0159en\u00fdch platebn\u00edch syst\u00e9m\u016f s nejvy\u0161\u0161\u00ed \u00farovn\u00ed zabezpe\u010den\u00ed.<\/li>\n<li>P\u0159i platb\u011b <strong>kreditn\u00ed\/debetn\u00ed<\/strong> kartou budete muset zadat n\u00e1sleduj\u00edc\u00ed \u00fadaje:\n<ul>\n<li>\u010c\u00edslo karty (16 \u010d\u00edslic vyti\u0161t\u011bn\u00fdch na p\u0159edn\u00ed stran\u011b karty)<\/li>\n<li>Platnost karty (vyti\u0161t\u011bn\u00e1 na p\u0159edn\u00ed stran\u011b karty)<\/li>\n<li>Bezpe\u010dnostn\u00ed k\u00f3d (3m\u00edstn\u00fd k\u00f3d CVV\/CVC vyti\u0161t\u011bn\u00fd na zadn\u00ed stran\u011b karty nad magnetick\u00fdm prou\u017ekem, zcela vpravo)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abe0d71c8d348025572223' value=6abe0d71c8d348025572223><input type='hidden' id='bg-show-more-text-6abe0d71c8d348025572223' value='7. Faktura'><input type='hidden' id='bg-show-less-text-6abe0d71c8d348025572223' value='7. Faktura'><input type='hidden' id='bg-icon-bg-color-6abe0d71c8d348025572223' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abe0d71c8d348025572223' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>7. Faktura<\/a><\/span><span id='bg-showmore-pro-hidden-6abe0d71c8d348025572223' class='bg-showmore-open ' ><span>Na va\u0161e p\u0159\u00e1n\u00ed bude k objedn\u00e1vce p\u0159ilo\u017eena faktura. Na str\u00e1nce pro dokon\u010den\u00ed objedn\u00e1vky je k tomu pot\u0159eba za\u0161krtnout pol\u00ed\u010dko \u201eChci fakturu\u201c a pot\u00e9 zadat faktura\u010dn\u00ed \u00fadaje:<\/span><\/p>\n<ul>\n<li>N\u00e1zev firmy<\/li>\n<li>I\u010cO<\/li>\n<li>Faktura\u010dn\u00ed adresa<\/li>\n<li>Hmotn\u011b odpov\u011bdn\u00e1 osoba (MOL)<\/li>\n<\/ul>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abe0d71c8d645004673323' value=6abe0d71c8d645004673323><input type='hidden' id='bg-show-more-text-6abe0d71c8d645004673323' value='8. Registrace a objedn\u00e1vky'><input type='hidden' id='bg-show-less-text-6abe0d71c8d645004673323' value='8. Registrace a objedn\u00e1vky'><input type='hidden' id='bg-icon-bg-color-6abe0d71c8d645004673323' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abe0d71c8d645004673323' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>8. Registrace a objedn\u00e1vky<\/a><\/span><span id='bg-showmore-pro-hidden-6abe0d71c8d645004673323' class='bg-showmore-open ' >P\u0159i zad\u00e1v\u00e1n\u00ed objedn\u00e1vky na webu si m\u016f\u017eete vytvo\u0159it z\u00e1kaznick\u00fd \u00fa\u010det pro pohodln\u011bj\u0161\u00ed budouc\u00ed objedn\u00e1vky nebo p\u0159\u00edstup k va\u0161\u00ed historii. P\u0159ijet\u00edm t\u011bchto Podm\u00ednek pou\u017eit\u00ed z\u00e1kazn\u00edk potvrzuje, \u017ee se sezn\u00e1mil se zp\u016fsobem zpracov\u00e1n\u00ed sv\u00fdch osobn\u00edch \u00fadaj\u016f popsan\u00fdm v <a href=\"https:\/\/www.luga.bg\/cs\/zasady-ochrany-osobnich-udaju\/\">Z\u00e1sad\u00e1ch ochrany osobn\u00edch \u00fadaj\u016f<\/a>.<\/p>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abe0d71c8d935029270697' value=6abe0d71c8d935029270697><input type='hidden' id='bg-show-more-text-6abe0d71c8d935029270697' value='9. Podm\u00ednky vr\u00e1cen\u00ed nebo v\u00fdm\u011bny'><input type='hidden' id='bg-show-less-text-6abe0d71c8d935029270697' value='9. Podm\u00ednky vr\u00e1cen\u00ed nebo v\u00fdm\u011bny'><input type='hidden' id='bg-icon-bg-color-6abe0d71c8d935029270697' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abe0d71c8d935029270697' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>9. Podm\u00ednky vr\u00e1cen\u00ed nebo v\u00fdm\u011bny<\/a><\/span><span id='bg-showmore-pro-hidden-6abe0d71c8d935029270697' class='bg-showmore-open ' ><\/p>\n<p><strong>Pr\u00e1vo na odstoupen\u00ed do 14 dn\u016f<\/strong><\/p>\n<p>Jako spot\u0159ebitel m\u00e1te pr\u00e1vo odstoupit od objedn\u00e1vky bez ud\u00e1n\u00ed d\u016fvodu ve lh\u016ft\u011b <strong>14 dn\u016f<\/strong> ode dne, kdy jste vy nebo v\u00e1mi ur\u010den\u00e1 t\u0159et\u00ed osoba zbo\u017e\u00ed p\u0159evzali (\u010dl. 50 bulharsk\u00e9ho z\u00e1kona o ochran\u011b spot\u0159ebitele). Pokud jste objednali v\u00edce kus\u016f zbo\u017e\u00ed dodan\u00fdch odd\u011blen\u011b, lh\u016fta b\u011b\u017e\u00ed od p\u0159evzet\u00ed posledn\u00edho z nich.<\/p>\n<p><strong>Jak odstoupen\u00ed uplatnit<\/strong><\/p>\n<ul>\n<li>Za\u0161lete n\u00e1m jednozna\u010dn\u00e9 prohl\u00e1\u0161en\u00ed prost\u0159ednictv\u00edm <a href=\"https:\/\/www.luga.bg\/cs\/kontakty\/\">kontaktn\u00edho formul\u00e1\u0159e<\/a> nebo na tel. +359 893 445 005.<\/li>\n<li>Uve\u010fte \u010d\u00edslo objedn\u00e1vky, kter\u00e9 produkty vrac\u00edte a IBAN, na kter\u00fd v\u00e1m m\u00e1me \u010d\u00e1stku vr\u00e1tit, pokud jste platili dob\u00edrkou.<\/li>\n<li>Sta\u010d\u00ed, aby bylo prohl\u00e1\u0161en\u00ed odesl\u00e1no p\u0159ed uplynut\u00edm 14denn\u00ed lh\u016fty.<\/li>\n<\/ul>\n<p><strong>Vr\u00e1cen\u00ed zbo\u017e\u00ed<\/strong><\/p>\n<ul>\n<li>Zbo\u017e\u00ed vra\u0165te ve lh\u016ft\u011b do <strong>14 dn\u016f<\/strong> ode dne, kdy jste n\u00e1s o odstoupen\u00ed informovali.<\/li>\n<li>Pos\u00edl\u00e1te je <strong>kur\u00fdrem<\/strong> \u2014 Econt, Speedy nebo BOX NOW. M\u016f\u017eete je vr\u00e1tit na na\u0161i adresu: AZIMUTH 6000 EOOD, Pomorie 8200, ul. Solna 5, tov\u00e1rna AZIMUTH, nebo na pobo\u010dku \u010di do automatu p\u0159\u00edslu\u0161n\u00e9ho kur\u00fdra. Preferovan\u00fd zp\u016fsob uve\u010fte v prohl\u00e1\u0161en\u00ed o odstoupen\u00ed a my v\u00e1m potvrd\u00edme p\u0159esnou adresu, pobo\u010dku nebo automat.<\/li>\n<li><strong>P\u0159\u00edm\u00e9 n\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nesete vy.<\/strong><\/li>\n<li>Zbo\u017e\u00ed mus\u00ed b\u00fdt v prodejn\u00edm stavu, v p\u016fvodn\u00edm obalu a s pr\u016fvodn\u00edmi doklady. Odpov\u00edd\u00e1te za sn\u00ed\u017eenou hodnotu zbo\u017e\u00ed, pokud jste s n\u00edm nakl\u00e1dali nad r\u00e1mec nutn\u00fd k zji\u0161t\u011bn\u00ed jeho povahy a vlastnost\u00ed.<\/li>\n<\/ul>\n<p><strong>Vr\u00e1cen\u00ed pen\u011bz<\/strong><\/p>\n<ul>\n<li>Vr\u00e1t\u00edme v\u00e1m <strong>celou uhrazenou \u010d\u00e1stku<\/strong> v\u010detn\u011b n\u00e1klad\u016f na standardn\u00ed dopravu, a to do <strong>14 dn\u016f<\/strong> od obdr\u017een\u00ed va\u0161eho prohl\u00e1\u0161en\u00ed o odstoupen\u00ed.<\/li>\n<li>M\u00e1me pr\u00e1vo zadr\u017eet vr\u00e1cen\u00ed pen\u011bz, dokud zbo\u017e\u00ed neobdr\u017e\u00edme zp\u011bt nebo dokud n\u00e1m nep\u0159edlo\u017e\u00edte doklad o jeho odesl\u00e1n\u00ed.<\/li>\n<li>Pen\u00edze vrac\u00edme stejn\u00fdm zp\u016fsobem, jak\u00fdm jste platili. P\u0159i platb\u011b dob\u00edrkou prob\u00edh\u00e1 vr\u00e1cen\u00ed bankovn\u00edm p\u0159evodem na v\u00e1mi uveden\u00fd IBAN.<\/li>\n<li>Pokud jste zvolili dopravu dra\u017e\u0161\u00ed ne\u017e standardn\u00ed, vrac\u00edme hodnotu standardn\u00ed dopravy.<\/li>\n<\/ul>\n<p><strong>Kdy se pr\u00e1vo na odstoupen\u00ed neuplat\u0148uje<\/strong><\/p>\n<p>Podle \u010dl. 57 bulharsk\u00e9ho z\u00e1kona o ochran\u011b spot\u0159ebitele se pr\u00e1vo na odstoupen\u00ed nevztahuje na zape\u010det\u011bn\u00e9 zbo\u017e\u00ed, kter\u00e9 nelze vr\u00e1tit z d\u016fvod\u016f hygieny nebo ochrany zdrav\u00ed a kter\u00e9 bylo po dod\u00e1n\u00ed rozpe\u010det\u011bno. <strong>Toto omezen\u00ed se net\u00fdk\u00e1 produkt\u016f s v\u00fdrobn\u00ed vadou<\/strong> \u2014 viz n\u00e1sleduj\u00edc\u00ed odd\u00edl.<\/p>\n<p><strong>V\u00fdm\u011bna p\u0159i v\u00fdrobn\u00ed vad\u011b nebo po\u0161kozen\u00ed<\/strong><\/p>\n<p>Pokud m\u00e1 produkt v\u00fdrobn\u00ed vadu, byl po\u0161kozen p\u0159i p\u0159eprav\u011b, m\u011bl p\u0159i dod\u00e1n\u00ed pro\u0161lou dobu pou\u017eitelnosti nebo jste obdr\u017eeli jin\u00fd produkt, ne\u017e jak\u00fd jste objednali, <strong>vym\u011bn\u00edme v\u00e1m jej za nov\u00fd na na\u0161e n\u00e1klady<\/strong>.<\/p>\n<ul>\n<li><strong>Lh\u016fta:<\/strong> za jak\u00fdkoli rozpor se smlouvou odpov\u00edd\u00e1me po dobu <strong>2 let<\/strong> od dod\u00e1n\u00ed. P\u0159i viditeln\u00e9m po\u0161kozen\u00ed z p\u0159epravy n\u00e1s informujte do 14 dn\u016f od p\u0159evzet\u00ed, abychom mohli uplatnit n\u00e1rok i v\u016f\u010di kur\u00fdrovi.<\/li>\n<li><strong>Jak n\u00e1rok uplatnit:<\/strong> kontaktujte n\u00e1s prost\u0159ednictv\u00edm <a href=\"https:\/\/www.luga.bg\/cs\/kontakty\/\">kontaktn\u00edho formul\u00e1\u0159e<\/a> nebo na tel. +359 893 445 005 s \u010d\u00edslem objedn\u00e1vky a popisem probl\u00e9mu. Sd\u011bl\u00edme v\u00e1m, jak n\u00e1m poslat fotografie produktu a obalu.<\/li>\n<li><strong>Dopravu hrad\u00edme my<\/strong> \u2014 jak vr\u00e1cen\u00ed vadn\u00e9ho produktu, tak odesl\u00e1n\u00ed nov\u00e9ho. Sd\u011bl\u00edme v\u00e1m, na jakou adresu, pobo\u010dku nebo do jak\u00e9ho automatu kur\u00fdra jej m\u00e1te poslat, ani\u017e byste kur\u00fdrovi cokoli platili.<\/li>\n<li><strong>Rozpe\u010det\u011bn\u00fd obal nen\u00ed p\u0159ek\u00e1\u017ekou.<\/strong> P\u0159i vad\u011b se v\u00fdm\u011bna vztahuje i na otev\u0159en\u00e9 produkty.<\/li>\n<li>N\u00e1hradn\u00ed produkt odes\u00edl\u00e1me ihned pot\u00e9, co vadu zjist\u00edme. Pokud ji\u017e produkt nen\u00ed skladem, m\u016f\u017eete si vybrat jin\u00fd ve stejn\u00e9 hodnot\u011b nebo vr\u00e1cen\u00ed cel\u00e9 \u010d\u00e1stky.<\/li>\n<li>M\u00edsto v\u00fdm\u011bny m\u00e1te pr\u00e1vo po\u017eadovat tak\u00e9 slevu z ceny nebo odstoupen\u00ed od smlouvy s vr\u00e1cen\u00edm \u010d\u00e1stky, a to za podm\u00ednek z\u00e1kona o poskytov\u00e1n\u00ed digit\u00e1ln\u00edho obsahu a digit\u00e1ln\u00edch slu\u017eeb a o prodeji zbo\u017e\u00ed.<\/li>\n<\/ul>\n<p>V\u00fdm\u011bna z jin\u00fdch d\u016fvod\u016f \u2014 nap\u0159\u00edklad proto, \u017ee se v\u00e1m nel\u00edbila v\u016fn\u011b nebo velikost \u2014 nen\u00ed z\u00e1konnou povinnost\u00ed, ale kontaktujte n\u00e1s a spole\u010dn\u011b najdeme \u0159e\u0161en\u00ed.<\/p>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<span  ><input type='hidden' bg_collapse_expand_pro='6abe0d71c8dd48098058116' value=6abe0d71c8dd48098058116><input type='hidden' id='bg-show-more-text-6abe0d71c8dd48098058116' value='10. Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f'><input type='hidden' id='bg-show-less-text-6abe0d71c8dd48098058116' value='10. Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f'><input type='hidden' id='bg-icon-bg-color-6abe0d71c8dd48098058116' value=''><span class='bg-showhide-p'><a id='bg-showmore-action-6abe0d71c8dd48098058116' class='bg-showmore-plg-link bg-arrow bg-close   '  style='color:#4a4949;; font-size:20px;font-weight:bold;' href='#'>10. Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f<\/a><\/span><span id='bg-showmore-pro-hidden-6abe0d71c8dd48098058116' class='bg-showmore-open ' >Na\u0161e z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f najdete <a href=\"https:\/\/www.luga.bg\/cs\/zasady-ochrany-osobnich-udaju\/\">zde<\/a>.<\/p>\n<p><\/span><\/span><style type='text\/css'>a.bg-showmore-plg-link:hover,a.bg-showmore-plg-link:active,a.bg-showmore-plg-link:focus{color:#0071bb;}<\/style>\n<hr \/>\n<p>Naposledy aktualizov\u00e1no: 22. 09. 2026<\/p>\n","protected":false},"excerpt":{"rendered":"<p>OBCHODN\u00cd PODM\u00cdNKY Tyto obchodn\u00ed podm\u00ednky stanovuj\u00ed pravidla prodeje a doru\u010dov\u00e1n\u00ed produkt\u016f objednan\u00fdch online na Luga.bg a rovn\u011b\u017e podm\u00ednky pou\u017e\u00edv\u00e1n\u00ed t\u011bchto str\u00e1nek. Naposledy aktualizov\u00e1no: 22. 09. 2026<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-101774","page","type-page","status-publish","hentry","post"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Podm\u00ednky pou\u017eit\u00ed - Luga.bg<\/title>\n<meta name=\"description\" content=\"Tyto obchodn\u00ed podm\u00ednky stanovuj\u00ed pravidla prodeje a doru\u010dov\u00e1n\u00ed produkt\u016f objednan\u00fdch online na Luga.bg a tak\u00e9 podm\u00ednky pou\u017e\u00edv\u00e1n\u00ed webu.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.luga.bg\/cs\/podminky-pouziti\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Podm\u00ednky pou\u017eit\u00ed\" \/>\n<meta property=\"og:description\" content=\"Tyto obchodn\u00ed podm\u00ednky stanovuj\u00ed pravidla prodeje a doru\u010dov\u00e1n\u00ed produkt\u016f objednan\u00fdch online na Luga.bg a tak\u00e9 podm\u00ednky pou\u017e\u00edv\u00e1n\u00ed webu.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.luga.bg\/cs\/podminky-pouziti\/\" \/>\n<meta property=\"og:site_name\" content=\"Luga.bg\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BlackSealye\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-30T23:50:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/images.luga.bg\/2020\/05\/luga_logo_2020_retina.png\" \/>\n\t<meta property=\"og:image:width\" content=\"558\" \/>\n\t<meta property=\"og:image:height\" content=\"154\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Odhadovan\u00e1 doba \u010dten\u00ed\" \/>\n\t<meta name=\"twitter:data1\" content=\"12 minuta\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.luga.bg\\\/cs\\\/podminky-pouziti\\\/\",\"url\":\"https:\\\/\\\/www.luga.bg\\\/cs\\\/podminky-pouziti\\\/\",\"name\":\"Podm\u00ednky pou\u017eit\u00ed - 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